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1. What is the average length of time from receipt of an initial application to commencement of the verification process?

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2. What is the average length of time from receipt of a reapplication to commencement of the verification process?

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3. With initial applications, what is the average length of time from commencement of the verification process to declaring the application process complete for evaluation purposes?

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4. With reappointment applications, what is the average length of time from commencement of the verification process to declaring the application process complete for evaluation purposes?

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5. With initial applications, what is the average length of time from making the application available to the department chair until he or she submits a recommendation?

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6. With reappointment applications, what is the average length of time from making the application available to the department chair until he or she submits a recommendation?

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7. What is your average turnaround time for initial appointments from the receipt of a complete application to Governing Body approval?

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8. What is your average turnaround time for reappointments from the receipt of a complete reapplication to Governing Body approval?

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9. Are your responses to the questions above based on data obtained from routinely tracking turnaround times or an estimate based on current practice?

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10. Does your organization currently use a credentials verification organization (CVO)?

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11. If you answered yes to the above question, is the CVO internal and operated as part of your health system or is it an external CVO?

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12. If you are utilizing a system-wide internal CVO, how many facilities are managed as a part of the system?

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13. How many privileged practitioners practice at your facility?

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14. If you do not use a CVO, how many individuals in the medical staff services department perform credentials verification at your facility?

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15. What is the number of committees the application must go through for recommendation/approval?

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16. Is your credentialing process paperless?

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17. If paperless, do you make use of an electronic signature process?

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