Thank you for your interest in the possibility of the City of Tallmadge providing high-speed, broadband, fiber-optic based Internet to its residents and businesses. Fiber provides the fastest possible speeds for Internet access and is currently available only to a limited number in Tallmadge through private internet service providers (ISPs) at a relatively high cost. The City is considering installing the infrastructure and establishing a local utility that would provide the fastest possible internet access at a very reasonable price. 

Most customers are limited by existing ISPs that offer typical speeds at or below 200 megabits per second (Mbps) via a coaxial cable connection. Fiber broadband can offer a ten-fold speed improvement with 1 Gig (1,000 Mbps) service speeds. This much higher connection speed allows users increased productivity and a much-improved user experience when working remotely, attending virtual learning classes, streaming video content (movies, tv shows), playing video games, or just connecting with friends and family on a video call. More than ever, both work and play require access to fast, affordable, high-speed internet access. 

The purpose of this survey is to understand the existing needs, challenges, pricing, and user experience of residential and business internet customers in the City of Tallmadge. If you currently pay for internet access at both your home and a business in Tallmadge, please take the survey twice, once as a resident and once as a business owner. Having your most recent internet bill available will be helpful when completing this survey.

This survey should take less than five minutes to complete, and your input is important as the City of Tallmadge explores the feasibility of developing a city-owned and operated, fiber-based, broadband utility. This survey will close on 10/10/2021. 

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* 1. Please provide the Ward and street name of your home or business of which this survey applies.

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* 2. Do you have internet at your home or business?

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