Mental Health Services Satisfaction Survey Question Title * 1. Do you know what level of care/what services you are eligible for? Yes No OK Question Title * 2. Staff helped me take charge of managing my illness. Yes No OK Question Title * 3. Staff told me what my medications are and what side effects to watch out for. Yes No OK Question Title * 4. Staff ensured that I knew who to contact in a time of crisis and told me about the crisis hotline. Yes No OK Question Title * 5. Staff respect my wishes about who is and who is not to be given information about my treatment. Yes No OK Question Title * 6. Staff return calls promptly. Yes No OK Question Title * 7. Because of services, I am better able to cope with my symptoms and take care of my needs. Yes No OK Question Title * 8. Because of services, I am better able to handle things when they go wrong. Yes No OK Question Title * 9. Because of services, my symptoms are not bothering me as much Yes No OK Question Title * 10. Are you satisfied with the amount of services you are receiving? Very satisfied Mostly Satisfied Mildly Dissatisfied Very Dissatisfied OK Question Title * 11. I feel free to complain and know who to complain to. Yes No OK Question Title * 12. I am treated with dignity and respect. Yes No OK Question Title * 13. I like the services that I received here. Yes No OK Question Title * 14. If I had other choices, I would still get services at this agency. Yes No OK Question Title * 15. If you receive Integrated Health Care (CPCC Integrated Program/Coastal Bend Wellness Foundation) are you satisfied with the medical staff services? Yes No Not Applicable OK Question Title * 16. How would you rate the overall quality of our services? Excellent Good Fair Poor OK Question Title * 17. In spite of Covid-19, I am still able to receive the services I need. Yes No OK Question Title * 18. Telephonic/telehealth care has improved my ability to obtain services. Yes No OK Question Title * 19. Comments: OK DONE