Which Crime Laboratory are you rating?

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* 1. Which Crime Laboratory are you rating?

Which section of the Laboratory are you rating?

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* 2. Which section of the Laboratory are you rating?

How likely is it that you would recommend this crime lab to a friend or colleague?

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* 3. How likely is it that you would recommend this crime lab to a friend or colleague?

Not at all likely
Extremely likely
Overall, how satisfied or dissatisfied are you with the service you have received?

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* 4. Overall, how satisfied or dissatisfied are you with the service you have received?

Which of the following words would you use to describe our service? Select all that apply.

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* 5. Which of the following words would you use to describe our service? Select all that apply.

How well do the services offered meet your needs?

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* 6. How well do the services offered meet your needs?

How would you rate the quality of the analysis?

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* 7. How would you rate the quality of the analysis?

How would you rate the report that you received?

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* 8. How would you rate the report that you received?

How responsive have we been to your questions or concerns?

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* 9. How responsive have we been to your questions or concerns?

How long have you been a customer of this crime lab?

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* 10. How long have you been a customer of this crime lab?

Have you experienced a situation that you found to be unsatisfactory or unacceptable? Please provide as much information as possible.

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* 11. Have you experienced a situation that you found to be unsatisfactory or unacceptable? Please provide as much information as possible.

Have you experienced a situation that you found to be worthy of a compliment? Please provide as much information as possible.

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* 12. Have you experienced a situation that you found to be worthy of a compliment? Please provide as much information as possible.

Do you have any other comments, questions, or concerns?

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* 13. Do you have any other comments, questions, or concerns?

Optional - Please provide your contact information:

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* 14. Optional - Please provide your contact information:

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