* 1. Which Crime Laboratory are you rating?

* 2. Which section of the Laboratory are you rating?

* 3. How likely is it that you would recommend this crime lab to a friend or colleague?

Not at all likely
Extremely likely

* 4. Overall, how satisfied or dissatisfied are you with the service you have received?

* 5. Which of the following words would you use to describe our service? Select all that apply.

* 6. How well do the services offered meet your needs?

* 7. How would you rate the quality of the analysis?

* 8. How would you rate the report that you received?

* 9. How responsive have we been to your questions or concerns?

* 10. How long have you been a customer of this crime lab?

* 11. Have you experienced a situation that you found to be unsatisfactory or unacceptable? Please provide as much information as possible.

* 12. Have you experienced a situation that you found to be worthy of a compliment? Please provide as much information as possible.

* 13. Do you have any other comments, questions, or concerns?

* 14. Optional - Please provide your contact information:

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