About you

If you are a THH resident with a hearing impairment, we need your help!

Our mission is to create great homes and great communities for all our residents. However, we realise that our residents have different needs and experiences. We want to understand how we, as a social landlord, can communicate better and how we can improve service for residents with hearing impairments.

If you have hearing impairment of any level, we want your views on our services by completing this short questionnaire


Participants will be entered into a prize draw with FOUR winners receiving £20 vouchers each (please provide contact details below).

This survey will close on Sunday 9th May 2021

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* 1. Are you a Tower Hamlets Homes:

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* 2. What is your level of hearing impairment?

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* 3. How do you communicate with others?

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* 4. How do you contact THH staff?

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* 5. How would you prefer to contact THH?

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* 6. How often does THH contact you through your preferred communication method?

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* 7. Please rate the following statements about THH

  Strongly agree Agree Neutral Disagree Strongly disagree
THH provides great services for residents with hearing impairments
As a resident with a hearing impairment, I am happy with how THH communicates with me.
The written communication I receive from THH is simple and easy to understand
THH’s website and videos are subtitled and easy to understand
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