Arjo US Customer Satisfaction Survey

Question Title

* 1. Overall, how satisfied are you with Arjo as a partner?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 2. Which category is your survey today in reference to?

Rental Solutions

Patient Handing Capital Purchase

DVT Prevention

Hygiene Capital Purchase

Reprocessing

Field Service

Medical Beds & Surfaces Capital Purchase

Question Title

* 3. Please rate your satisfaction with Arjo for each of the following:

	Very satisfied	Satisfied	Neither satisfied nor dissatisfied	Dissatisfied	Very dissatisfied	N/A
Product Quality	Product Quality Very satisfied	Product Quality Satisfied	Product Quality Neither satisfied nor dissatisfied	Product Quality Dissatisfied	Product Quality Very dissatisfied	Product Quality N/A
Customer Service	Customer Service Very satisfied	Customer Service Satisfied	Customer Service Neither satisfied nor dissatisfied	Customer Service Dissatisfied	Customer Service Very dissatisfied	Customer Service N/A
Delivery / Pick-up / Service Times	Delivery / Pick-up / Service Times Very satisfied	Delivery / Pick-up / Service Times Satisfied	Delivery / Pick-up / Service Times Neither satisfied nor dissatisfied	Delivery / Pick-up / Service Times Dissatisfied	Delivery / Pick-up / Service Times Very dissatisfied	Delivery / Pick-up / Service Times N/A
Ordering Process	Ordering Process Very satisfied	Ordering Process Satisfied	Ordering Process Neither satisfied nor dissatisfied	Ordering Process Dissatisfied	Ordering Process Very dissatisfied	Ordering Process N/A
Service Technician	Service Technician Very satisfied	Service Technician Satisfied	Service Technician Neither satisfied nor dissatisfied	Service Technician Dissatisfied	Service Technician Very dissatisfied	Service Technician N/A

Question Title

* 4. On a scale of 0-10, how likely are you to recommend Arjo to a friend or colleague?

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 5. What are the primary reasons for the score that you gave us?

Question Title

* 6. Please select the healthcare setting that best describes where you work.

Acute Care

Long Term Care

Ambulatory Surgery Center

Other (please specify)

Question Title

* 7. What is your role in your facility or health system?

Administration

Purchasing / Materials Management

Biomedical Engineering

Clinical

Finance

Other (please specify)

Question Title

* 8. Thank you for your responses. We will use your feedback to help improve the overall Arjo customer experience.

If you would like to be contacted regarding your responses, please leave your email address below.

Arjo US Customer Satisfaction Survey

Question Title

* 1. Overall, how satisfied are you with Arjo as a partner?

Question Title

* 2. Which category is your survey today in reference to?

Question Title

* 3. Please rate your satisfaction with Arjo for each of the following:

Question Title

* 4. On a scale of 0-10, how likely are you to recommend Arjo to a friend or colleague?

Question Title

* 5. What are the primary reasons for the score that you gave us?

Question Title

* 6. Please select the healthcare setting that best describes where you work.

Question Title

* 7. What is your role in your facility or health system?

Question Title

* 8. Thank you for your responses. We will use your feedback to help improve the overall Arjo customer experience.If you would like to be contacted regarding your responses, please leave your email address below.

* 8. Thank you for your responses. We will use your feedback to help improve the overall Arjo customer experience.

If you would like to be contacted regarding your responses, please leave your email address below.