2022 Tri-Community Recycling Inquiry

What Do You Think?

This is an anonymous and confidential survey. All responses will be aggregated to allow us to make more informed decisions in the future. We collect no non-public personal information. Thanks for sharing your opinions!

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* 1. Your Residency Location

Saugatuck

Douglas

Saugatuck Township

Other (please specify)

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* 2. Your Age

Under 35

35 to 49

50 Plus

Care Not to Answer

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* 3. Does your household currently use a recycling service with a curbside cart?

Yes

Not Sure

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* 4. For you personally, what is the most challenging aspect of participating in your municipality's recycling program?

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* 5. Did your household use the Hazardous Waste Disposal drive-through drop-off service on Tuesday, May 24th?

Yes

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* 6. On the scale below, please indicate your degree of satisfaction with the services offered at the Household Waste Disposal event on May 1st. (Choose "N/A" if a choice is not applicable).

	Completely Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Completely Dissatisfied	N/A
Friendliness of the volunteers	Friendliness of the volunteers Completely Satisfied	Friendliness of the volunteers Somewhat Satisfied	Friendliness of the volunteers Neutral	Friendliness of the volunteers Somewhat Dissatisfied	Friendliness of the volunteers Completely Dissatisfied	Friendliness of the volunteers N/A
Helpfulness of the volunteers	Helpfulness of the volunteers Completely Satisfied	Helpfulness of the volunteers Somewhat Satisfied	Helpfulness of the volunteers Neutral	Helpfulness of the volunteers Somewhat Dissatisfied	Helpfulness of the volunteers Completely Dissatisfied	Helpfulness of the volunteers N/A
Ease of registration process	Ease of registration process Completely Satisfied	Ease of registration process Somewhat Satisfied	Ease of registration process Neutral	Ease of registration process Somewhat Dissatisfied	Ease of registration process Completely Dissatisfied	Ease of registration process N/A
Value for the money of fees for special items	Value for the money of fees for special items Completely Satisfied	Value for the money of fees for special items Somewhat Satisfied	Value for the money of fees for special items Neutral	Value for the money of fees for special items Somewhat Dissatisfied	Value for the money of fees for special items Completely Dissatisfied	Value for the money of fees for special items N/A
Amount and clarity of information provided ahead of time	Amount and clarity of information provided ahead of time Completely Satisfied	Amount and clarity of information provided ahead of time Somewhat Satisfied	Amount and clarity of information provided ahead of time Neutral	Amount and clarity of information provided ahead of time Somewhat Dissatisfied	Amount and clarity of information provided ahead of time Completely Dissatisfied	Amount and clarity of information provided ahead of time N/A
Check-in procedures at the event	Check-in procedures at the event Completely Satisfied	Check-in procedures at the event Somewhat Satisfied	Check-in procedures at the event Neutral	Check-in procedures at the event Somewhat Dissatisfied	Check-in procedures at the event Completely Dissatisfied	Check-in procedures at the event N/A
Speed of the service after check-in	Speed of the service after check-in Completely Satisfied	Speed of the service after check-in Somewhat Satisfied	Speed of the service after check-in Neutral	Speed of the service after check-in Somewhat Dissatisfied	Speed of the service after check-in Completely Dissatisfied	Speed of the service after check-in N/A

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* 7. What worked well?

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* 8. What needs improvement?

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* 9. Using the sliding scale below, please indicate how willing you would be to recommend this service to your friends and family. (100 = "Completely Willing").

0 = Very Unwilling

100 = Completely Willing

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 10. What is your level of interest in one local annual Hazardous Waste Disposal Drop-Off similar to the one on May 24th?

	Extremely Interested	Somewhat Interested	Neutral	Somewhat Uninterested	Not Interested
Benefit of One Annual Hazardous Waste Drop-Off	Benefit of One Annual Hazardous Waste Drop-Off Extremely Interested	Benefit of One Annual Hazardous Waste Drop-Off Somewhat Interested	Benefit of One Annual Hazardous Waste Drop-Off Neutral	Benefit of One Annual Hazardous Waste Drop-Off Somewhat Uninterested	Benefit of One Annual Hazardous Waste Drop-Off Not Interested

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* 11. On the sliding scale below, and based on your household's needs, please indicate the monthly fee you think is fair for one Hazardous Waste Disposal Drop-Off each year.

$5.00

$10.00

Clear

i We adjusted the number you entered based on the slider’s scale.