Shoppers Survey -Test Phase

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* 1. Did the website load efficiently?

Yes

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* 2. Does the web design make you interested in exploring the site further?

Yes

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* 3. Was the navigation through the site clear?

Yes

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* 4. Were you able to locate products/services/information without assistance?

Yes

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* 5. How satisfied are you with the Better That platform?

Very dissatisfied

Dissatisfied

Neither satisfied nor dissatisfied

Satisfied

Very satisfied

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* 6. Did you find the 'Enter Auction' feature easy to use?

Yes

No (please specify the issue)

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* 7. Is our pricing clear to you?

Yes

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* 8. How satisfied are you with our shipping options?

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

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* 9. If you are dissatisfied with our shipping options then what type of shipping options would enhance your shopping experience?

I am satisfied with your shipping options

Within 3 hours

Same day delivery

Tracking my delivery

Other (please specify)

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* 10. Rank the features of our online platform in order of importance to you (from highest to lowest)

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* 11. Rank the features on our platform which need most improvement to the least

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* 12. Would you use Better That for your future purchases? ? (please choose multiple answers, if relevant)

Only for price comparison

For any purchase

For big ticket items

I don't know

It depends on the item

I am not going to use the platform

Shoppers Survey -Test Phase

Question Title

* 1. Did the website load efficiently?

Question Title

* 2. Does the web design make you interested in exploring the site further?

Question Title

* 3. Was the navigation through the site clear?

Question Title

* 4. Were you able to locate products/services/information without assistance?

Question Title

* 5. How satisfied are you with the Better That platform?

Question Title

* 6. Did you find the 'Enter Auction' feature easy to use?

Question Title

* 7. Is our pricing clear to you?

Question Title

* 8. How satisfied are you with our shipping options?

Question Title

* 9. If you are dissatisfied with our shipping options then what type of shipping options would enhance your shopping experience?

Question Title

* 10. Rank the features of our online platform in order of importance to you (from highest to lowest)

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* 11. Rank the features on our platform which need most improvement to the least

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* 12. Would you use Better That for your future purchases? ? (please choose multiple answers, if relevant)

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* 13. Is there anything you do not understand about Better That?

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* 14. What did you dislike about the platform?

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* 15. Do you have any comments about Better That (e.g. overall impression, suggestions, etc.) ?