NWMPHN Health Care Home survey

Question Title

* 1. What is your professional role?

Nurse

Practice manager

Other administrative role

Allied health

Other (please specify)

Question Title

* 2. How do you feel about the introduction of the Health Care Home in Australia?

Opposed

Indifferent

Enthusiastic

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 3. What challenges do you anticipate for you or your practice under the Health Care Home model of care?

The funding amounts

Lack of appropriately skilled practice team

Practice leadership not on board

IT issues

Cost

Acceptance by patients

Having enough physical space in the practice

Uncertainty around the model of care

Philosophy – oppose any capitated funding

Billing complexity

Uncertainly about different roles for the GP, nurse, PM and allied health

Not sure

Other (please specify)

Question Title

* 4. What opportunities do you anticipate for you or your practice under the Health Care Home model of care?

Improving health outcomes for patients

All members of the practice team working to the top of their scope

Better patient care coordination with other health professionals

The freedom to practice outside the restrictions of MBS items

Forming stronger connections with my local community

Nurses having independent relationships with patients

Better continuity of care through patient enrollment

Using technology for non face-to-face consultations, and being paid for it

Better ability to proactively plan care to meet health needs of patients

Guaranteed monthly income

Having a highly-skilled multidisciplinary practice team

Not sure

Other (please specify)

Question Title

* 5. What can NWMPHN provide to support you making the required changes to transition to the new model?

Information on the Health Care Home model of care

Education to up-skill members of the practice team to work to their full scope of practice

Assistance with the internal funding/billing mechanisms

Case studies on what the Health Care Home looks like in practice

IT software support

Support to use PENCAT for data analysis

Support to conduct QI activities such as PDSA or clinical audit

Templates to document plans or processes

Patient experience surveys that can be used in your practice

Not sure

Other (please specify)

Question Title

* 6. Would you be interested in being involved in the Health Care Homes readiness strategy in our region?

Yes