Staff Handbook 2023 Quiz (Pre-Certification Training)

Question Title

* 1. My first and last name is

Question Title

* 2. I have been provided a Staff Handbook for the current year. (If not, STOP this quiz now and request a Staff Handbook from any Manager.)

Yes

Question Title

* 3. Facility Policies & Procedures Staff Responsibilities: I have been made aware that employees are responsible for reading, becoming familiar and remain in compliance with the stated policies in the Parent Handbook, Staff Handbook and Arkansas Minimum Licensing Requirements for Child Care Centers by utilizing them throughout the duration of their employment with this Company.

True

False

Question Title

* 4. Pre-Certification Disclosure: Following employment application and interview, if the individual is of interest to the Company for employment, the applicant must attend this pre-certification training and score at least (blank percent) on a written electronic test in order for consideration in the first phase of eligibility to be met.

100

Question Title

* 5. Training Info: You are not considered an employee of the Company until pre-certification quizzes are completed and passed. You must also pass state and federal background checks before eligibility to work as an employee.

Yes

Question Title

* 6. Training Info: You will undergo in-class, hands-on training with the senior staff and Training Manager(s) followed by a 2nd assessment quiz specific to the age group of children which you will be working with.

Yes

Question Title

* 7. Policy & Procedure: Per the Staff Handbook the Chain of Command contact order is

Manager, Director, Owner

Manager, Owner

Manager, Building Director, Head Director

Question Title

* 8. What Does That Mean? : Select all that apply within the Staff Handbook.

Clean - Sweep everyday, mop when the floor is sticky, leave the trash for the person who opens the next morning, keep toys randomly thrown on shelves or hidden in places where children can not reach them

Safe - pay attention to surroundings, leave doors opened behind you, never count the children in your care, keep chemical at reach of children.

Positive Attitude - come in to work each day with a positive attitude, ignore things that bother you even if they are against policy.

Positive and Lasting Relationship Connections - There is nothing better than a child remembering you months after they are no longer in your classroom while running to you to give you a hug. The feeling of a family approaching you in public because they want to share memories with you from years past. The younger sibling who is now in your classroom because you made a good impression with the older sibling previously. Positive connections = trusting relationships = satisfaction in your job.

Meet Individual Needs - Have respect for the fact that you have different needs than does the next person. Each child and each family all have individualized needs. Parents know what their child needs. We, as child care providers, should meet the individualized needs in a respectful manner.

Clean - Pick up the room in between activities, put toys back in centers in an organized manner at the end of each play time, disinfect surfaces before meals, children wash hands many times per day, keep closets and cabinets organized and clutter-free.

Safe - pay attention to surroundings, doors latched behind you, do a head count again, Febreeze out of reach of the tallest child in class, scissors put away instead of on the edge of the cabinet top.

Nurturing - be on a child's level, state emotions such as "You are sad. I see your tears. You fell and it hurt.", provide gentle contact with children and a gentle voice, be attentive to the non-verbal needs of children.

Hands-On Approach to Educational Learning - Provide "no worksheet" learning opportunities including examples such as sensory play with sand/water, cooking and measuring, counting pine cones, water color a self-portrait, making shapes with play-doh, tracing alphabet in a tray with colored sand

Positive Attitude - come in to work each day with a positive mindset, leave stresses of personal life behind you and remain focused on the children.

Question Title

* 9. Our Goals: What are the (7) systems and their meanings?

Proprioceptive (taste), Vestibular (touch), Tactile (vision), Auditory (sound), Visual (balance and motion in space), Olfactory (smell) and Gustatory (taste)

Proprioceptive (touch), Vestibular (vision), Tactile (touch), Auditory (sound), Visual (balance and motion in space), Olfactory (smell) and Gustatory (taste)

Proprioceptive (body awareness), Vestibular (balance and motion in space), Tactile (touch), Auditory (sound), Visual (vision), Olfactory (smell) and Gustatory (taste)

Question Title

* 10. Child Cleanliness Expectations: The below options are either true or false. Mark which statement is true.

Children should be sent home in appearance of neatness and cleanliness in regard to hairstyle, face, hands and clothing. Socks/shoes, hair bows, etc. Upon leaving the center, children should be presentable for the parents to go anywhere without feeling the need to take their child home to clean or change clothing. Diaper change or toilet opportunity should be no more than 15 minutes prior to leaving the center. Apply lotion to each child toward the end of the day so the child smells nice. The idea of lotion brings sweet memories to parents of when their child was little and it automatically creates an enjoyment for parents to hug their child immediately upon seeing them each day.

Children should be sent home in appearance of neatness and cleanliness in regard to hairstyle, face, hands and clothing. Dirty faces are acceptable because children get dirty when they play. Upon leaving the center, children should be presentable for the parents to go home feeling their child needs a bath to be clean. Diaper change or toilet opportunity should be no more than 120 minutes prior to leaving the center. Apply diaper cream to each child toward the end of the day so the child smells nice. The idea of diaper cream brings sweet memories to parents of when their child was little and it automatically creates a snarl for parents when they see their child immediately upon seeing them each day.

Question Title

* 11. Team Principles: In order for a team to be effective together, it must, at a minimum adhere to a set of standards that are non-negotiable. Our team principles are as follows: (select all that apply)

A team member never gossips about another team member behind his or her back, ever.

A team member always pulls his or her own weight.

A team member will always mentor new team members on how to better fit within the team.

A team member will never talk badly about any team members, including management and owners as well as customers and children.

A team member will do more than is expected of him or her.

A team member will always be honest.

A team member will always keep an open line of respectful communication with other team members including management and owners as well as customers and children.

Question Title

* 12. Professional Conduct: Employees shall comply with all State, Federal, and Local laws, including those specified for the operation of Licensed Child Care Facilities.

True

False

Question Title

* 13. I understand that any type of Harassment or Workplace Violence may be considered a violation of federal law and will be justification for disciplinary or other appropriate action. Conduct that interferes with operations, that discredits the Company or that is offensive to customers or co-workers will not be tolerated.

Yes

Question Title

* 14. Professional Development: Regularly scheduled teaching staff must obtain a minimum of 30 credited clock hours of professional development in the first 12 months of employment with this Company and every year thereafter.

True

False

Question Title

* 15. Professional Development: Classes required within the first year of employment include the following: (select all that apply)

Environmental Rating Scale (ITERS, ECERS, SACERS)

Other topics of interest on U of A "Guiding Children Successfully"

Arkansas Mandated Reporter Training

Other topics of interest on Naptime Academy

CPR/First Aid/AED certificate and every two years thereafter

Arkansas New Staff Orientation

Supervision Solutions

Early Learning Standards (CDELS)

Question Title

* 16. Professional Development: Failure to complete the minimum 30 credited clock hours in any given year will result in suspension without pay until credited hours are completed and proof of certification is provided to the Director. If suspension takes place, paid time and reimbursed registration fees for professional development opportunities will apply.

True

False

Question Title

* 17. Child Development Associate (CDA): I understand the company offers a CDA Education Program for employees who qualify. CDA requirements and the process to apply are provided in the Staff Handbook.

Yes

Question Title

* 18. Equal Opportunity Employer: The Company pledges non-discrimination in all phases of employment and complies in full with all applicable laws. We are an equal opportunity employer & will not tolerate any discrimination on the basis of race, color, religion, sex, age, physical handicap, or national origin.

True

False

Question Title

* 19. Probationary Period: Upon hire all employees shall be considered temporary and on probation until they have completed ninety (90) consecutive days of employment. Employees will be evaluated during and at the end of the probationary period.

True

False

Question Title

* 20. Pay Periods: The payroll weeks fall every other Friday. The previous two weeks are paid out on payday. The payroll period begins on Monday and ends on Friday. All payrolls are direct deposited into the bank account provided by the employee, unless otherwise agreed upon. I understand the Pay Period policy.

Yes

Question Title

* 21. Meal Periods & Rest Periods: Employees are generally allowed one unpaid personal meal period of (1) hour to (2) two hours per eight-hour or ten-hour day. If the schedule and work needs permit, employees will receive one ten-minute rest period (break) upon request and as needed each day. Rest periods are a privilege and should be treated accordingly. I understand the Meal Period & Rest Period policy.

Yes

Question Title

* 22. During break periods, employees should utilize the provided employee break room, leave campus, or sit in their vehicle. Employees are not permitted to visit with other employees who are working on the clock. Employees will not disrupts other employees who are responsible for supervising children.

Break times will fluctuate daily based on staffing patterns. Employees will be notified daily of the plan for break patterns.

True

False

Question Title

* 23. Time Records: You must record on an electronic time sheet all hours at work, including morning arrival at the office, departure for lunch, return from lunch, and departure at the end of the workday. Time adjustments, if applicable, are to be first corrected on the Time Clock System and if non-operational written on a Time Adjustment Worksheet and agreed upon with the Director. Checks will be issued based on the information on the Time Clock. Employees are expected to be honest on their time clock punches. If for any reason, this method is misused, the staff member will be required to comply with additional means of notifying the center of his/her enter/exit times for each day. I understand the Time Records policy.

Yes

Question Title

* 24. Overtime Pay/Payroll Deductions: Your supervisor must approve overtime prior to being worked. The approving supervisor must email the Financial Manager and receive written approval in order for the time to be considered approved overtime otherwise overtime is not allowed. Overtime is hours worked over 40 in one week -- NOT hours worked over 80 in a two week period or over 8 hours in one work day. Is this statement true or false according to the Staff Handbook?

True

False

Question Title

* 25. Minimum Licensing Regulations for Child Care Centers: What is the abbreviation?

AMLR

MLR

MLRCCC

Question Title

* 26. Background Checks: All costs for background checks upon new employment application are at the applicants cost. Renewal background check costs associated thereafter are covered by the employer. True or False?

True

False

Question Title

* 27. Background Checks: Which statement is true?

Child Maltreatment check is required every 2 years. Criminal Record Check is required every 5 years. FBI Check is required every 5 years. A prospective staff member may not begin work until the Arkansas State Police Criminal Record Check result has been returned as satisfactory.

Child Maltreatment check is required every 5 years. Criminal Record Check is required every 5 years. FBI Check is required every 5 years. A prospective staff member may not begin work until the Arkansas State Police Criminal Record Check result has been returned as satisfactory.

Question Title

* 28. Employee Immunizations: Which immunization is required for employees according to the Staff Handbook and documentation of proof must be provided for the personnel file?

COVID vaccine

Chicken Pox, Mumps, Measles, Rubella

Flu vaccination

Diptheria, Tetanus, Pertussis

Question Title

* 29. Tobacco Use: Select which statements are true.

Employees who use tobacco can do so on the property of the Company as long it is not in view of children.

Breaks will be provided for employees who wish to take a tobacco to reduce stress.

Individuals who use tobacco will be required to change clothes prior to entering a classroom of children if the employee strongly smells of tobacco causing the environment to have the same odor.

Employees who use tobacco will not be discriminated against however in regard to children with allergies and tobacco sensitivity the same policy will be upheld as with food allergies or other preventable allergic reactions.

Smoking and all other forms of tobacco use are prohibited on Company property - both indoor and outdoor areas - and in all vehicles owned by the Company.

DHS Minimum Licensing requirements provide that smoking outside of a facility not be within presence (sight or smell) of children.

Infants under the age of 12 months are the most at-risk and should not be exposed to smells associated with tobacco use due to 2nd hand inhalation and the high risk of respiratory complications.

Question Title

* 30. Testing & Confidentiality: Select the statements which are true.

This Company conducts random drug screenings.

Employees are highly encouraged to provide a copy of the label of any prescription drug that he/she is taking for medical treatment. The copy will be placed in the employees personnel file.

All costs associated with drug/alcohol testing will be at the employees' expense.

Question Title

* 31. Info on Reporting Child Maltreatment: Select the statements which are true.

Child abuse and neglect are against the law in Arkansas, and so if failure to report it.

Any suspected maltreatment should be reported immediately to the Manager followed by the Owner(s).

Written documentation outlining details on the reported maltreatment will be completed.

You are required to make a report within 24 hours of the time you suspect the child has been or may be abused or neglected.

The Child Abuse Hotline number is 1-800-482-5964

Question Title

* 32. Non-Discretionary Bonus: is defined as? (Mark which statement is true.)

A non-discretionary bonus is when the employer predetermines the specific criteria to receive a bonus and employees expect to earn the bonus if they meet the criteria.

A non-discretionary bonus is extra pay that a company agrees to provide to an employee for specific or unexpected situations. These cash payments are not part of the employee's contract, and the employee should not expect to receive the bonus regularly.

Question Title

* 33. Employee Benefits & Incentive Package: I have thoroughly taken time to read the two slides with this title. I understand this Company offers plentiful acknowledgements and opportunities to me.

Yes

Question Title

* 34. Performance Evaluation - Wage Increase: Wage Increases may be given upon request and at the discretion of the Company. Considerations are made for length of employment, performance, attendance, education/professional development total hours and team work.

True

False

Question Title

* 35. Holidays: Holiday pay is intended for employees with good attendance and performance. The following rules will apply.

Eligibility for holiday pay include:

-Employment of at least 12 months
-No extended leave of more than one week within 3 months from the date of the holiday
-Worked a minimum of 128 hours within the past two pay periods based on paystub/time card total hours
-Compliance of all policies and procedures contained in the Staff Handbook.

Holiday pay is figured by the total hours worked in the past two pay periods and then divided by 20 (total days available to be worked in four weeks.)

Yes

Question Title

* 36. Staff Meetings: The Company holds at minimum 4 Staff Meetings per year to openly discuss important information, procedures, policies review and upcoming events; it is important to have 100% attendance. Employees will be notified at least two weeks in advance. These mandatory staff meetings are paid time and otherwise as notified by the Owner(s) in writing. Staff meetings typically cover policy updates, professional development opportunities, surveys and information related to upcoming events, give-a-ways and team building exercises.

Free childcare will be provided at all staff meetings for its employees whether the child or children is enrolled or not with this Company.

Additional staff meetings might be held during business hours or outside business hours. Not all meetings will be mandatory.

True

False

Question Title

* 37. PTO: All full-time employees accrue PTO after five (5) years of consecutive employment or upon employment as Management and/or at the discretion of the Owner(s).

True

False

Question Title

* 38. Inclement Weather: The Company is considered open for business in instances of inclement weather unless the Owner(s) and/or Management notify employees otherwise. Common sense and caution should be used in making decisions whether or not to travel. However, every attempt should be made to report to work as soon as safety allows.

True

False

Question Title

* 39. Punctuality: Select the statements which are true.

Employees are responsible for having a reliable means of notifying the Manager if they will be arriving to work late.

Employees are responsible for arriving to work on time.

Employees are responsible to ensure they have a reliable form of an alarm clock to awake in a timely manner to prepare for work.

Employees are responsible for ensuring they have a reliable source of transportation to and from work daily.

Question Title

* 40. Attendance Policy: All absences MUST be approved by the Manager. This applies to tardiness and/or absences on the day of or requests off for days in the future. Approved time off will NOT apply for conversations or "call-ins" taken place with other co-workers or other supervisors. An employee that does not reach contact with the Manager in charge of scheduling will not be excused from work. (If texting or leaving a voicemail, the Manager must respond for "contact" to be considered as made. Otherwise, the employee is expected to arrive on time for the scheduled shift. I have read and understand the Attendance Policy.

Yes

Question Title

* 41. Attendance Policy: For a scheduled day off consisting of (blank) must be provided to the Manager in charge of scheduling the Time of Request Form, as to schedule coverage for employee.

...only one day, a notice of 2 weeks, consisting of two days or more a 4 week notice.

...only one day, a notice of 1 week, consisting of two days or more a 5 day notice.

...only one day, a notice of 2 weeks , consisting of two days or more days a 30 day notice.

Question Title

* 42. Attendance Policy: If for any reason other than scheduled off, an employee finds it necessary to be absent for the day due to unexpected illness or other unforseen circumstances that cannot be controlled, it is imperative that he/she telephones the Manager in charge of scheduling. In order for arrangements to be made to handle the employee's assignment for that day, it is required to give appropriate notice of (blank) prior to the start of their schedule.

1 hour

2 hours

12 hours

24 hours

Question Title

* 43. Attendance Policy: No exceptions to the Attendance Policy will be made for average illnesses for employees including strep throat, viruses, fever below 101 degrees, eye infections, muscle/bone aches/pains, OBGYN health, minor allergic skin reactions, etc. These are considered expected in the field of working with children and are non-emergent. Upon arrival to work for the scheduled shift, the Manager will conduct a health screening. If it is deemed illness is avoidable and potentially contagious, all efforts will be made to send the staff member home to ensure the employee is provided time to make a doctor visit in order to limit the spread of disease. A doctor’s note listing the date of allowed return to work will be required and will be added to the employees personnel file.

No exceptions to the Attendance Policy will be made for employees with children as back-up childcare should be arranged prior to accepting employment or otherwise discussed with the Manager in charge of scheduling.

If an employee arrives to work and is sent home by the Manager due to illness or otherwise necessary then the Attendance Policy does not take effect against the staff member.

A single event of not providing a doctor’s excuse or refusing to come in for a scheduled shift will result in a written reprimand per the Step Discipline Policy.

Yes

Question Title

* 44. No Call-No Show: The first instance of a no call-no show will result in a final written warning. The second separate offense may result in termination of employment. Any no call-no show lasting three days is considered job abandonment and will result in immediate termination of employment. I have read and understand the No Call-No Show policy.

Yes

Question Title

* 45. Policy & Procedure Step Discipline: I am aware there is a policy for progressive discipline and procedure that is designed to provide a structured corrective action process to improve and prevent recurrence of undesirable behavior and/or performance issues.

Yes

Question Title

* 46. Policy & Procedure Step Discipline: One written reprimand includes removal of holiday pay and staff incentives for 30 days, the second written reprimand includes removal of holiday pay and non-discretionary bonuses including staff incentives for 12 months.

True

False

Question Title

* 47. Attendance Policy: It is the employee’s responsibility to maintain a stable attendance record throughout the duration of their employment. Continuous absence results in inconsistency for the children and poor facility operations.

3 absent days or 5 tardies in the recent 3 months qualifies for Step Two.

True

False

Question Title

* 48. References: Employees or previous employees will refrain from using any employee or previous employee of the Company as a reference with the exception of the Owner(s) and/or current Manager.

True

False

Question Title

* 49. Personal Hygiene: Employee shall, at all times, practice a healthy hygiene as in hand washing, body washing (No body odor, use deodorant) and ensuring overall appearance is presentable and professional throughout the day.

Yes

Question Title

* 50. Dress Code: The dress code allows approved attire options. Choose all that apply.

Comfortable shoes

Shorts

Low cut shirts or mid-riffs

Company t-shirt or Apron

Scrubs

House Shoes

Clothing with inappropriate graphics