Planning & Development Services - Customer Satisfaction Survey Please take a few moments to answer the following four questions about the quality of service you received. Question Title * 1. What type of service did we help you with today? Business License Inspection Information Permit application Property Card Question Title * 2. How did we communicate with you? Phone (ACD) At the counter In a meeting By email Other (please specify) Question Title * 3. Was the person you dealt with helpful & knowledgeable? Yes No Question Title * 4. Was the service/process easy to understand? Yes No If no, what would help? Question Title * 5. Did we adequately explain the application and approval process? Yes No N/A (Not Applicable) Question Title * 6. Additional Comments Done
