January, 2020

Complete our Customer Survey before 31st January, 2020 for your chance to win an Apple Watch Series 5*
The survey should only take 5 minutes to complete and we ask that you be open and honest with your responses.

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* 1. Client Number:

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* 2. Name:

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* 3. Age Segment:

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* 4. Thinking about your banking, what is most important to you? Rank from 1 – 6, with 1 being most important and 6 being least important:

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* 5. Do you currently bank elsewhere?

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* 6. Is there any product or service you would like to see introduced at South West Credit?

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* 7. How comfortable are you using the faster payment method Osko by BPAY, which sends payments in real time to participating financial institutions?

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* 8. What types of information are you interested in receiving from South West Credit?

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* 9. We like to keep in touch with our customers, what is your preferred contact method? (Rank from 1 – 4, with 1 being most preferred and 4 being least preferred)

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* 10. What period of the day would you be most open to contact from South West Credit?

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* 11. Thinking about your digital behaviour, what social media platform’s do you use? (Rank from 1 – 6, with 1 being most used and 6 being least used)
If you do not use all platforms, simply select N/A for those you do not use.

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* 12. If you use other social media platforms, please specify the site's / app's you also use.

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* 13. Is there any other feedback you would like to provide that you feel is important?

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* 14. Would you like to be contacted about your survey responses?

* Terms and Conditions apply.  Visit www.swcredit.com.au/t&cs for details.
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