Contacting us and booking appointments

Our goal is to provide timely and high quality services to improve the quality of life for our patients.  Would you please take a couple of minutes to complete this questionnaire in order to help us to understand what we are doing well and what we can improve on?

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1. Would you have been interested in booking your appointment online?

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2. When you needed an urgent appointment how long did you wait to see your Family Doctor or Nurse Practitioner.

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3. The last time that you were sick or injured and needed an urgent appointment, did you see.....

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4. The last time you needed medical care in the evening did you get care at our office?

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5. If you answered 'no' to question 4 did you receive care at a walk-in clinic or the Emergency Department instead?

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6. If you are on more than 4 medications,  did you bring your medications with you to your appointment?

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7. Please rate the following when thinking about booking your appointment:

  Strongly Agree Agree Somewhat Agree Disagree Strongly Disagree Unsure/No strong opinion
Easy to get through to a receptionist by phone
The receptionist was friendly and helpful
The appointment you booked was convenient for you
The length of time between making your appointment and the actual visit was acceptable to you.

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8. Who is your family physician?

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