Bedford Public Library (TX) 2026 Annual Satisfaction Survey Your answers will provide guidance for current and future services. Question Title * 1. The Bedford Public Library is meeting my library needs. Strongly Agree Agree No Opinion Disagree Strongly Disagree Question Title * 2. Rate the customer service you receive from Bedford Public Library staff. (Required.) Excellent Good Fair Poor Unknown Availablity of staff to quickly assist you Availablity of staff to quickly assist you Excellent Availablity of staff to quickly assist you Good Availablity of staff to quickly assist you Fair Availablity of staff to quickly assist you Poor Availablity of staff to quickly assist you Unknown Friendliness/Helpfulness of Staff Friendliness/Helpfulness of Staff Excellent Friendliness/Helpfulness of Staff Good Friendliness/Helpfulness of Staff Fair Friendliness/Helpfulness of Staff Poor Friendliness/Helpfulness of Staff Unknown Staff Knowledge Staff Knowledge Excellent Staff Knowledge Good Staff Knowledge Fair Staff Knowledge Poor Staff Knowledge Unknown Question Title * 3. Rate your satisfaction with the library services and resources added this year. Excellent Good Fair Poor Unknown Bedford Public Library App Bedford Public Library App Excellent Bedford Public Library App Good Bedford Public Library App Fair Bedford Public Library App Poor Bedford Public Library App Unknown Library Notification System Library Notification System Excellent Library Notification System Good Library Notification System Fair Library Notification System Poor Library Notification System Unknown Online Study Room Booking System Online Study Room Booking System Excellent Online Study Room Booking System Good Online Study Room Booking System Fair Online Study Room Booking System Poor Online Study Room Booking System Unknown Addition of nine study pods Addition of nine study pods Excellent Addition of nine study pods Good Addition of nine study pods Fair Addition of nine study pods Poor Addition of nine study pods Unknown Board Game & Puzzle Collection Board Game & Puzzle Collection Excellent Board Game & Puzzle Collection Good Board Game & Puzzle Collection Fair Board Game & Puzzle Collection Poor Board Game & Puzzle Collection Unknown Question Title * 4. Please rate the following library services. Very Important Important No opinion Not Important Not important at all Checking out materials Checking out materials Very Important Checking out materials Important Checking out materials No opinion Checking out materials Not Important Checking out materials Not important at all Getting information Getting information Very Important Getting information Important Getting information No opinion Getting information Not Important Getting information Not important at all Free Wi-Fi Free Wi-Fi Very Important Free Wi-Fi Important Free Wi-Fi No opinion Free Wi-Fi Not Important Free Wi-Fi Not important at all Using eBooks/audiobooks Using eBooks/audiobooks Very Important Using eBooks/audiobooks Important Using eBooks/audiobooks No opinion Using eBooks/audiobooks Not Important Using eBooks/audiobooks Not important at all Using computer/Internet Using computer/Internet Very Important Using computer/Internet Important Using computer/Internet No opinion Using computer/Internet Not Important Using computer/Internet Not important at all Drive-up Window Drive-up Window Very Important Drive-up Window Important Drive-up Window No opinion Drive-up Window Not Important Drive-up Window Not important at all Adult programs & events Adult programs & events Very Important Adult programs & events Important Adult programs & events No opinion Adult programs & events Not Important Adult programs & events Not important at all Teen programs & events Teen programs & events Very Important Teen programs & events Important Teen programs & events No opinion Teen programs & events Not Important Teen programs & events Not important at all Children's programs & events Children's programs & events Very Important Children's programs & events Important Children's programs & events No opinion Children's programs & events Not Important Children's programs & events Not important at all Question Title * 5. Because of the Library, I have... (Check all that apply) Got a job or a better job Created a resume Planned or opened a new business Expanded or improved my business Was able to work remotely Had access to the internet Had access to a computer Was able to print a document Scanned and faxed documents Checked out a hotspot Had a place to study or work on project Improved my health/well-being Passed a tes tor improved grades Was able to complete my homework Received homework assistance Studied for ACT/SAT/GED etc. Learned to read Learned a new language Learned a new skill Learned a new software application Learned how to use a computer Learned something from a book or program Used an item from the Library of Things Enjoyed an educational program/event Checked out a STEM kit Attended a STEM event Read to my child Read for pleasure more often Discovered a new author or book Downloaded an audiobook or eBook Grew a plant using the Seed Library Connected with my community Registered to vote or voted Made a friend Saved money Other (please specify) Question Title * 6. What is your overall grade for the Bedford Public Library? (Required.) A B C D F No Opinion Question Title * 7. What do you like best about the Bedford Public Library? Question Title * 8. What is one way the Bedford Public Library can improve? Question Title * 9. What is your ZIP Code? Page1 / 1 100% of survey complete. Submit>>