Client Satisfaction Survey

St. Leonard’s Community Services (SLCS) is committed to ensuring we offer quality care and service.  We invite you to assist us by filling out this survey with your opinions about the care and service you received through our agency. The survey is also available in French by clicking the following link:  https://www.surveymonkey.com/r/SLCSCSATfr

Question Title

* 1. PROGRAM - Adult:

Question Title

* 2. PROGRAM - Youth

Please tell us how much you agree with the following statements:

Question Title

* 3. I was involved in the creation of my goals

Question Title

* 4. Staff supported me with achieving my goals

Question Title

* 5. I was treated respectfully and with dignity

Question Title

* 6. I felt I was heard and my opinions were valued

Question Title

* 7. I was held accountable to my self-identified goals

Question Title

* 8. I was held accountable to the decisions I made

Question Title

* 9. I was provided information and connected to resources, services and programs in my community

Question Title

* 10. With staff support, I learned new skills and knowledge

Question Title

* 11. My top 3 Community Connections were:

Question Title

* 12. I felt the Staff in my Program was committed to my safety as a priority (both my physical and emotional safety)

Question Title

* 13. Staff demonstrated a commitment to helping me make positive choices

Question Title

* 14. What suggestions do you have to improve the services that you received at SLCS?

Question Title

* 15. What was one of your most memorable positive experiences, while participating in SLCS services?

T