Landlord's Self-Help Centre 2023 Access Survey - For Agencies and Community Organizations

Landlord's Self-Help Centre gathers feedback throughout the year to evaluate the experience of community partners and colleagues when accessing LSHC services. The information we collect is confidential.

Thank you for your feedback!

Question Title

* 1. Why did your organization contact Landlord's Self-Help Centre?

To make a client referral or on behalf of a client

To request printed material

To request a speaker for an outreach event

To discuss a partnering or collaboration opportunity

To learn more about LSHC services

Other (please specify)

Question Title

* 2. What was your first point of contact with Landlord's Self-Help Centre?

Email / Regular Mail

Telephone / voicemail

LSHC Website

Facebook

Twitter

Other

Other (please specify)

Question Title

* 3. How satisfied was your organization with the access to LSHC services?

Very Satisified

Satisfied

neutral

Dissatisfied

Very Dissatisfied

Very Satisified

Satisfied

neutral

Dissatisfied

Very Dissatisfied

Question Title

* 4. Were any barriers to LSHC services encountered?

Yes

Question Title

* 5. If a barrier was encountered, what was it?

Difficult to reach by phone

Hours of operation restrict access

Language barrier - interpreter not available/accessible

Location is inconvenient or difficult to access

Other (please specify)

Question Title

* 6. Suggestions to improve access?

Question Title

* 7. Name of organization:

Thank you!