We like to keep things fast, simple and local.  How are we doing?

We greatly appreciate the opportunity to be your Internet service provider and sincerely hope you are loving your Erwin Fiber connection!  We desire to live out our mission, which is to deliver fast, simple and local services to our customers and community.  To accomplish this, we seek to continually improve every aspect of our service. Thank you for taking a few moments to give us your feedback on your recent Erwin Fiber experience.  

* 1. How well did our customer service representative assist you during the sign-up/scheduling process?

* 2. Overall, how satisfied or dissatisfied are you with your Erwin Fiber install, including our technicians?

* 3. Compared to your previous Internet Service Provider, is your Erwin Fiber Internet service quality better, worse, or about the same?

* 4. In a typical weekday, which do you most often use the Internet for? (Check all that apply)

* 5. How well does your Erwin Fiber Internet service meet your needs?

* 6. How did you first hear about Erwin Fiber?

* 7. How likely are you to recommend Erwin Fiber Internet services to a friend?

* 8. Is there anything else you'd like to share with us about your experience with Erwin Fiber?

* 9. We appreciate your feedback!  
Please enter the first 6 digits of your Erwin Utilities account number, also known as your location number, to be entered into our monthly drawing for a $50 account credit!

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