Sturgeon County is currently undergoing a review of its communications practices and structures, to make sure we are reaching as many community members as possible, in a way that serves your needs. This includes taking a close look at how we share information publicly, ensuring County news, information about programs and services, event promotion, Council updates, and emergency information connects with our community members in a way that is clear, timely, useful, and easy to find. This process is in alignment with Council's priority of communication and engagement.

We're inviting our community members to complete a short survey that will help us identify what's working and where improvements can be made to better connect with you.

This survey is expected to take just 5-7 minutes to complete. Your responses are anonymous.

Section 1 – Public Communications

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* 1. On a scale of 1-5, how well informed do you feel about County initiatives, services, and programs on an ongoing basis?

1 5
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i We adjusted the number you entered based on the slider’s scale.

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* 2. How do you currently receive information from the County? (Select all that apply)

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* 3. What is your preferred method of receiving information from the County? (Select all that apply)

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* 4. What local or regional media outlets do you regularly read or listen to? (Select all that apply)

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* 5. What types of information do you generally want shared by the County? (Select all that apply)

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* 6. Where have you found challenges in finding the information you need from the County, if any? (Select all that apply)

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* 7. In the event of a local emergency (ie. wildfire, flood), where would you first look for information from Sturgeon County?

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* 8. Please share any additional thoughts you have on County communications (ie. current strengths, opportunities for improvement, etc.).

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* 9. Please share any accessibility needs you have in receiving County communications (ie. large font, translation, audio content, subtitled videos, etc.).

Section 2 – Website and App
This section explores how well Sturgeon County's website (sturgeoncounty.ca) and app is meeting our community's needs, and where improvements would benefit public communications and interactions.

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* 10. Have you visited Sturgeon County's website in the past 6 months?

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* 11. How do you most frequently access information digitally?

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* 12. How reliable is your Internet access at home?

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* 13. When visiting the County's website, what kinds of information are you typically looking for? (Select all that apply)

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* 14. Please rate each of the following aspects of the County website:

  Poor Fair Good Excellent N/A
Ease of navigation
Overall appearance/design
Mobile friendliness
Quality of information
Ability to find who to contact for more information (ie. submit questions, concerns, etc.)

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* 15. What changes, if any, would improve your experience using the County website?

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* 16. Have you used Sturgeon County's app in the past 6 months?

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* 17. Please rate each of the following aspects of the County app:

  Excellent Good Fair Poor N/A
Ease of navigation (including ability to find information you're looking for)
Overall appearance/design
Mobile friendliness
Quality of information
Ability to find who to contact for more information (ie. submit questions, concerns, etc.)
Section 3 – Public Engagement/Consultation
This section pertains to the opportunities the County provides for community members to submit public input into decision-making, and feedback on local services and initiatives, through methods such as open houses, public hearings, surveys, and so on.

Over the past year, Sturgeon County has completed a number of public engagement processes, including but not limited to:
  • Budget survey
  • Carbondale Playground open house, design option feedback, and survey
  • Parks Bylaw & Parks Feasibility focus groups, pop-up engagement, and surveys
  • RCMP Community Policing Priorities survey and in-person meetings
  • Sandy Lake Wilderness Area public ideas workshop, community conversations, open house, presentation, and survey
  • Starkey Road Pedestrian Bridge community conversations and survey

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* 18. On a scale of 1-5, please rate how well the County engages local community members in gathering feedback on local decisions, projects, and priorities.

1 5
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i We adjusted the number you entered based on the slider’s scale.

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* 19. Have you participated in any of Sturgeon County's public engagement efforts over the past year?

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* 20. How interested are you in being able to provide input and feedback on local issues moving forward?

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* 21. On what sorts of topics would you like to be engaged by the County? (Select all that apply)

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* 22. What are your preferred methods of engagement? (Select all that apply)

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* 23. Please provide any additional thoughts you have on County public engagement opportunities.

Section 4 – About You
This section helps us better understand the makeup of our community. Any information shared will be kept anonymous and cannot be used to identify individual respondents.

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* 24. Age:

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* 25. What is your connection to Sturgeon County? (Select all that apply)

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* 26. If you are a local resident, how long have you lived in Sturgeon County? (If you are not a County resident, please skip this question)

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* 27. If you are a local resident, what division do you live in? (If you are not a County resident, please skip this question)

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* 28. What industry do you currently work in?

Thank You
Thank you for taking the time to participate in this survey, and for sharing your insights on how we communicate with and engage our community. Your feedback is valuable, and will be shared with County Council and Administration as part of a broader process being undertaken to review and potentially adjust our communications approach.

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