Wikimedia Foundation Recurring Donor Survey

Thank you for your support. Donor feedback is very helpful as we work to improve the donation process. Please note, our small team is unable to respond directly to any questions you may include in your survey responses.

Question Title

* 1. Please check all reasons below which contributed to choosing to cancel your recurring donation:

I prefer one-time only donations

Other payment methods are more convenient

Other payment methods are more secure

I would like to give to other nonprofits/charities

My personal financial situation is changing

Other (please specify)

Question Title

* 2. Have you been satisfied with the support you received from the Wikimedia Foundation Donor Services team?

Yes

No (please explain)

Question Title

* 3. Do you have any additional suggestions to improve the Wikimedia Foundation donation process?

Your privacy is important to us. Except as required by law, we will only share your responses with Wikimedia and its contractors. We may, however, publicly share anonymous responses and statistics about the survey. We do not collect contact information in this survey - please do not include your name or email address in the survey comments.

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If you have any further questions, please send us an email at donate@wikimedia.org.