Ruapehu District Council Level of Service Survey 2020/21

Ruapehu District Council (RDC) continually works on improving its services to our community. By filling out this survey you will help us understand what areas need improvement and where we need to focus our efforts.

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* 1. How satisfied are you with RDC's overall leadership and performance?

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* 2. RDC consults with the public when making decisions, for example when we consult on the Long Term Plan and Annual Plan. Do you feel you are adequately informed on consultation matters?

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* 3. Are you aware of the various ways Council engages with Maori? If yes, please list examples.

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* 4. How satisfied are you with:

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Council offices in our District?
Meeting venues in our administration buildings?
Opening hours of RDC offices and libraries?

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* 5. Do you use the Library services in our District - If yes, answer below, if not please continue to the next question.
How satisfied are you with:

  Very satisfied Satisfied Unsatisfied N/A
Public Library building facilities in our District?
Library services in our District?

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* 6. Do you use the i-SITE visitor centres or RDC administration offices in our District - If yes, answer below, if not please continue to the next question.
How satisfied are you with:

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The buildings in which RDC i-SITE visitor centres and RDC administration offices are located.

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* 7. Have you made a resource consent application recently? - If yes, answer below, if not please continue to the next question.
How satisfied are you with:

  Very satisfied Satisfied Unsatisfied N/A
The resource consent process

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* 8. How satisfied are you with:

  Very satisfied Satisfied Unsatisfied N/A
The presentation of cemeteries in our District?
The availability and standard of facility of your community hall? (Where applicable.)
Your feeling of safety when using our parks and reserves?
The quantity of our parks and reserves?
The quality of our parks and reserves?

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* 9. How satisfied are you with:

  Very satisfied Satisfied Unsatisfied N/A
The District's sealed roads (excluding state highways)?
The District's unsealed roads (excluding state highways)?
Stormwater and flood protection?

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* 10. Do you feel RDC provides you with adequate opportunity to recycle?

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* 11. Are you satisfied with rubbish collection services in our District?

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* 12. Are you satisfied with transfer stations in our District?

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* 13. What Ward do you live in or own property in?

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* 14. What Ruapehu Radio station(s) do you listen to?

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* 15. What social media platform(s) do you use?

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* 16. What Ruapehu newspaper(s) do you read?

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* 17. Are there any Council services currently not online you would like Council to put online as a priority?

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* 18. If you would like to be emailed about Council consultation with the public please enter your email address below.

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* 19. Additional comments

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