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San Francisco’s Public Research Program
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Sign up to take part in public research with the City and County of San Francisco to improve access to City services. If you live or work in San Francisco (or use City services or websites), we want to hear from you! 

CivicMakers is helping San Francisco Digital Services connect with community members so we can learn from you and improve services designed for you. San Francisco is offering more services online, like getting an SF City ID card, a marriage license, birth certificate, business assistance, or a building permit, applying for affordable housing, or paying a parking ticket. The SF Digital Services team usually hosts at least one research session each month to collect feedback on these services. Your feedback will help make these services easier for everyone to access.

Here’s how it works: 
  1. You sign up to join our research panel. It only takes ~1 minute!
  2. When there’s a relevant study, we’ll send you an invitation. It can take up to 2 months for us to match you with a session.
  3. You’ll meet with a researcher for a one hour session.
NOTE: Because of the coronavirus outbreak, all sessions right now are virtual via video call. You will need to use your own laptop or smartphone.