Thank you for your input!

The City of Greeley and Town of Windsor are conducting this survey to receive feedback regarding your broadband service at home. The purpose of the survey is to determine the level of service you currently have at home, how you use the internet, what you currently pay, what your current download and upload speeds are, and what is most important to you in regards to high speed Internet service.

The survey shouldn't take more than 10 minutes for you to complete.

The survey does NOT collect personally identifying information. The speed test does gather location information from where the speed test was collected. You may complete the survey questions only or the speed test only, or both. Either way, we greatly appreciate your feedback and input.

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* 1. To which age group do you belong?

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* 2. How much do you currently pay for your internet each month?

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* 3. Does this cost include other bundled services? (Check all that apply.)

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* 4. How important is it to you to receive one invoice for internet, cable TV and/or phone service?

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* 5. How reliable do you find your current internet connection?

  Never Sometimes Most of the time. Always
The download speed is too slow
The upload speed is too slow
The connection interrupts

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* 6. To measure your current service levels, please take an internet speed test -  go to http://maps.co.gov/publicspeed/ and click Begin Test and enter the results. If you are using an Apple or Android device, please connect to WiFi (do not use cellular) and go to http://openspeedtest.com/ for the speed test.

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* 7. How would you rate the download speed of your internet?

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* 8. How would you rate the upload speed of your internet?

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* 9. When did you complete the speed test?

Date/Time

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* 10. What device did you use when you conducted the speed test?

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* 11. Does the speed of your internet connection vary during or throughout the day?

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* 12. Are there times when you cannot get on the internet?

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* 13. How fast do you think your internet service should be? What service level do you expect or need? Note that in 2015, the Federal Communications Commission (“FCC”) revised its definition of broadband) as having the ability to download at 25 Mbps and upload speeds of 3 Mbps. Having access to “advanced broadband,” means, at a minimum, having broadband speeds that at least meet the FCC definition.

1 Mbps 100 Mbps 1000 Mbps or 1 Gbps
i We adjusted the number you entered based on the slider’s scale.

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* 14. As a follow-up question to #13 above, if you are unsure of the service level or speed that you need, which of the following best suits your needs?

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* 15. What would you be willing to pay for the service at this level? Enter a number only.

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* 16. What is most important to you regarding your internet service? (Please rank the following choices, with 1 being the most important.)

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* 18. Does anyone in your household work from home?

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* 20. Which of the following devices do you have and how many of these devices do you have in your household?

  None 1 2 3 more than 3
Tablet
Desktop computer
Laptop computer
Smart phone
Smart TV
DVD/DVR or Blue Ray Player
Game Console
Streaming TV (Apple TV, Google Chromecast, Amazon Fire, etc.)
InternetOfThings (IOT) devices in your home (Thermostat, refrigerator, lighting, etc.)

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* 21. Which of the following internet service providers do you use in your home? If you have more than one internet service provider or more than one home, please select your primary provider at your primary residence.

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* 22. For your home, what type of internet service do you currently have?

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* 23. If the private sector (phone, cable, wireless or other company) does not provide adequate and affordable broadband service to your home, who would you want to step in to ensure that better services are available?

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* 24. Ranking the Government's Role in Broadband.  What do you think the primary role for the City or County government should be with respect to broadband access? (Please rank your choices with "1" being your first choice.)

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* 25. If you could choose only one option, what do you think the primary role for the City or County  government should be with respect to broadband access? (Please choose only one)

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* 26. Do you think broadband service is a utility like water and electric? If so, would you support a  small monthly utility fee to pay for broadband infrastructure build out?

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* 27. The City of Longmont recently became Colorado's first "Gig City", building a fiber network that provides residents with reasonably priced gigabit service to the home.  Would you support the City of Greeley and Town of Windsor offering gigabit service to the home?

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* 28. How would you characterize your relation to your internet service?

  Strongly Agree Agree Neutral/Not Sure Disagree Strongly Disagree
Our household mostly just uses the internet for "basics" like email, browsing/research, etc.
More and more, our household is relying on streaming video over the internet for in-home entertainment
Household members interact with local businesses (reservations, tickets, etc.) over the internet
Our household buys things online (Craig's list, eBay, etc.)
Our household sells things online (Craig's list, eBay, etc.) 
Our household's demands on internet bandwidth and speed is consistently increasing
If we had better home internet service, one or more of us would work from home more often
The current internet speed available is holding back our household's income potential
The current internet speed available is holding back our household's entertainment options

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* 29. Would you consider leaving the community because it doesn't have adequate broadband?

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* 30. Optional: To help us analyze broadband speeds by location in the city, please provide your street address and city.

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* 31. If you have any other comments regarding your current Internet service or a community broadband service please tell us below:

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