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Dealer Satisfaction Survey

At Reliable Credit we strive to satisfy financial needs by extending credit with Fast, Friendly Service and Integrity Assured® to cultivate long term relationships with our customers and our dealers. We try to deliver our services with a smile, with professionalism and in a manner consistent with how we ourselves wish to be treated.

We value your opinion of our service. Please take a moment to fill out the following survey so that we may monitor our performance. Your input does make a difference. Thank you for your participation.
Fill in the Circle that Best Describes your Answer
1.Satisfaction with your Credit Officer:
Strongly Agree
Agree
Disagree
Not Applicable
My credit officer considers all options when trying to assist me and my customer with their desired purchase
I have a good sense of what my credit officer will buy and how
I understand my credit officer can buy contracts with more creditworthy borrowers at lower rates and with larger advances
I am satisfied with my credit officer's turn around time
A credit officer calls me to discuss the contracts he or she is interested in purchasing:
My credit officer is enjoyable to work with
I feel comfortable contacting my credit officer's supervisor if necessary
2.Satisfaction with your Funder:
Strongly Agree
Agree
Disagree
Not Applicable
My funder is enjoyable to work with
My funder operates with a sense of urgency
My funder provides me with updates if there are any delays
3.I refer contracts to you on all my non prime applicants:
4.Other lenders I send my non prime contracts to are:
5.Information:
6.Please share the results of this survey with my Credit Officer and Funder:
You will need to hit 'Submit Answers' twice in order to complete the survey.
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