Let's work it out! Problem solving

**Why learn problem solving?**

Problems are at the centre of every workplace

Whether solving a problem for a client

Supporting others who solve problems

Discovering new problems to solve

Problems are opportunities to grow, learn and improve

**What is Problem Solving**

Is a means of finding a suitable solution to a problem

There are four basic steps

Define the problem

Generate solutions

Evaluate and select a solution

Implement a solution

**Define the problem by asking questions**

Who?

What?

When?

How?

Where?

Why?

**Evaluating solutions**

Involves looking at each of the solutions

Recording the advantages & disadvantages

Then choosing the best solution

**Implementing solutions**

What would you now need to do to implement the solution?

What steps do you need to take?

Who needs to be involved?