RMHC Oregon Guest Survey 2020

To continue to improve how Ronald McDonald House serves families, we need to know what we are doing well and what we could be doing better. Thank you for taking the time to share your opinions and ideas.

	Poor	Below Average	Average	Good	Very Good	Don't Know / Not Applicable
1. The friendliness, help and respect from staff and volunteers	1. The friendliness, help and respect from staff and volunteers Poor	1. The friendliness, help and respect from staff and volunteers Below Average	1. The friendliness, help and respect from staff and volunteers Average	1. The friendliness, help and respect from staff and volunteers Good	1. The friendliness, help and respect from staff and volunteers Very Good	1. The friendliness, help and respect from staff and volunteers Don't Know / Not Applicable
2. The comfort and cleanliness of your room and bathroom	2. The comfort and cleanliness of your room and bathroom Poor	2. The comfort and cleanliness of your room and bathroom Below Average	2. The comfort and cleanliness of your room and bathroom Average	2. The comfort and cleanliness of your room and bathroom Good	2. The comfort and cleanliness of your room and bathroom Very Good	2. The comfort and cleanliness of your room and bathroom Don't Know / Not Applicable
3. Your comfort level using common areas such as the family room & play room	3. Your comfort level using common areas such as the family room & play room Poor	3. Your comfort level using common areas such as the family room & play room Below Average	3. Your comfort level using common areas such as the family room & play room Average	3. Your comfort level using common areas such as the family room & play room Good	3. Your comfort level using common areas such as the family room & play room Very Good	3. Your comfort level using common areas such as the family room & play room Don't Know / Not Applicable
4. Availability of meals (provided by others)	4. Availability of meals (provided by others) Poor	4. Availability of meals (provided by others) Below Average	4. Availability of meals (provided by others) Average	4. Availability of meals (provided by others) Good	4. Availability of meals (provided by others) Very Good	4. Availability of meals (provided by others) Don't Know / Not Applicable
5. Your overall experience at the Ronald McDonald House	5. Your overall experience at the Ronald McDonald House Poor	5. Your overall experience at the Ronald McDonald House Below Average	5. Your overall experience at the Ronald McDonald House Average	5. Your overall experience at the Ronald McDonald House Good	5. Your overall experience at the Ronald McDonald House Very Good	5. Your overall experience at the Ronald McDonald House Don't Know / Not Applicable

Poor

Below Average

Average

Good

Very Good

Don't Know / Not Applicable

1. The friendliness, help and respect from staff and volunteers

1. The friendliness, help and respect from staff and volunteers Poor

1. The friendliness, help and respect from staff and volunteers Below Average

1. The friendliness, help and respect from staff and volunteers Average

1. The friendliness, help and respect from staff and volunteers Good

1. The friendliness, help and respect from staff and volunteers Very Good

1. The friendliness, help and respect from staff and volunteers Don't Know / Not Applicable

2. The comfort and cleanliness of your room and bathroom

2. The comfort and cleanliness of your room and bathroom Poor

2. The comfort and cleanliness of your room and bathroom Below Average

2. The comfort and cleanliness of your room and bathroom Average

2. The comfort and cleanliness of your room and bathroom Good

2. The comfort and cleanliness of your room and bathroom Very Good

2. The comfort and cleanliness of your room and bathroom Don't Know / Not Applicable

3. Your comfort level using common areas such as the family room & play room

3. Your comfort level using common areas such as the family room & play room Poor

3. Your comfort level using common areas such as the family room & play room Below Average

3. Your comfort level using common areas such as the family room & play room Average

3. Your comfort level using common areas such as the family room & play room Good

3. Your comfort level using common areas such as the family room & play room Very Good

3. Your comfort level using common areas such as the family room & play room Don't Know / Not Applicable

4. Availability of meals (provided by others)

4. Availability of meals (provided by others) Poor

4. Availability of meals (provided by others) Below Average

4. Availability of meals (provided by others) Average

4. Availability of meals (provided by others) Good

4. Availability of meals (provided by others) Very Good

4. Availability of meals (provided by others) Don't Know / Not Applicable

5. Your overall experience at the Ronald McDonald House

5. Your overall experience at the Ronald McDonald House Poor

5. Your overall experience at the Ronald McDonald House Below Average

5. Your overall experience at the Ronald McDonald House Average

5. Your overall experience at the Ronald McDonald House Good

5. Your overall experience at the Ronald McDonald House Very Good

5. Your overall experience at the Ronald McDonald House Don't Know / Not Applicable

RMHC Oregon Guest Survey 2020

1. 2020 Ronald McDonald House Guest Survey - Atmosphere

Question Title

* 1. For each area below, please check the box that best describes your experience at the Ronald McDonald House.

Question Title

* 2. What comments would you like to share about our atmosphere and/or services?