Customer Survey
Consumer Protection Division

In order to serve you better, the Consumer Protection Division would like you to complete this short survey. The information you provide will assist DSHS in its efforts to continually improve services and become more responsive to the needs of its customers.

Thank you in advance for your cooperation.

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* Please choose the program you are licensed/certified/permitted/registered in:

Please answer each question with Yes or No. If you answer “No”, please indicate a reason(s) in the comment section. If the question does not apply, please skip it.

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* Is DSHS staff helpful, courteous, and knowledgeable?

Yes

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* Is communicating with DSHS via telephone, mail, or electronic mail an efficient process?

Yes

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* Is the DSHS website user friendly and does it contain adequate information?

Yes

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* Was your application easy to file and processed in a timely manner?

Yes

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* Are the forms, instructions, and any other information provided by DSHS helpful and easy to understand?

Yes

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* Would you like someone from DSHS to contact you regarding your comments?

Yes
...If yes, please provide your email address or phone number in the Comments/Suggestions box below, so DSHS can provide assistance.

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* Comments/Suggestions

If you have any questions about this survey, please call 512-834-6628.

You will be redirected to the DSHS homepage, if your response is successfully received.

Click the "Submit" button below to submit your feedback.

(03/08/21)