Real Estate Software Experience Study

Question Title

1. What country are you based in?

Question Title

2. Where is the real estate your organization manages?

Single country

Multiple countries within one region

Multiple global regions (e.g., NA, EMEA, APAC)

Global portfolio

Question Title

3. What role did you personally play in selecting your organization’s current real estate software?

Final decision-maker

Part of the selection team / influencer

Provided requirements or feedback

End user only (did not influence selection)

The system was in place before my tenure

Question Title

4. How many years have you worked in corporate real estate?

Under 3 years

3–7 years

7–15 years

15+ years

Question Title

5. What real estate type best describes your organization?

Retail

Healthcare

Financial services

Technology

Manufacturing

Professional services

Logistics / distribution

Hospitality

Energy

Other

Question Title

6. Please choose the role which best describes your position. (Select all that apply)

Head of Corporate Real Estate

Real Estate / Portfolio Strategy

Lease Administration

Lease Accounting

Facilities Management

Finance / Accounting

Technology / Systems

Analyst

Executive leadership

Legal

Other

Question Title

7. Approximately how large is your organization’s real estate portfolio?

Fewer than 50 locations / under 500K sq ft

50–250 locations / 500K–2M sq ft

250–1,000 locations / 2M–10M sq ft

1,000–5,000 locations / 10M–50M sq ft

More than 5,000 locations / over 50M sq ft

Section 2: Software Usage

Question Title

8. How critical is your real estate software to your organization’s daily operations?

Not important

Nice to have

Somewhat important

Very Important

Mission Critical

Not important

Nice to have

Somewhat important

Very Important

Mission Critical

Question Title

9. If your primary real estate system were unavailable for 24 hours, what would the impact be?

Major operational disruption

Moderate delays

Minor inconvenience

We could operate manually without major issues

Question Title

10. On average, how many hours per day do you personally spend in real estate software?

Less than 1 hour

1–3 hours

3–5 hours

More than 5 hours

Question Title

11. How many different systems does the team involved in managing your real estate activities use(leases, accounting, facilities, reporting, etc.)?

2–3

4–6

7 or more

Question Title

12. How well are these systems integrated with each other?

Fully integrated — most systems share data automatically

Mostly integrated — some manual work is still required

Partially integrated — several systems operate independently

Not integrated — systems are largely disconnected

Question Title

13. What was the primary reason your organization selected its current real estate software?

Compliance Requirements

Rent Administration

Accounting Standards

Cost or pricing advantage

Feature depth or functionality

Integration with existing systems

Vendor reputation or relationship

Speed of implementation

Replaced a legacy or manual process

Unsure

Other

Section 3: Value & Strengths

Question Title

14. Overall, how satisfied are you with your real estate technology stack?

Very dissatisfied

Somewhat dissatisfied

Neutral

Somewhat satisfied

Very satisfied

Very dissatisfied

Somewhat dissatisfied

Neutral

Somewhat satisfied

Very satisfied

Question Title

15. How confident are you that your current software will meet your organization’s needs three years from now?

Confident

Unsure

Not confident

Question Title

16. How satisfied are you with your software vendor’s ongoing support and responsiveness?

Very dissatisfied

Somewhat dissatisfied

Neutral

Somewhat satisfied

Very satisfied

Very dissatisfied

Somewhat dissatisfied

Neutral

Somewhat satisfied

Very satisfied

Section 4: Optimization & Opportunities

Question Title

17. How often do you rely on Excel or external tools to supplement your real estate software?

Daily

Weekly

Monthly

Rarely

Never

Question Title

18. If you could change one thing about your current system tomorrow, what would it be?

Question Title

19. How likely is your organization to consider replacing its core real estate software within the next 3 years?

Very likely

Somewhat likely

Unlikely

Very unlikely

Not sure

Question Title

20. What would most likely trigger a decision to replace your current real estate software? (select all that apply)

Inability to scale with portfolio growth

Integration limitations

Compliance or audit risk

Poor user adoption

High cost or budget pressure

Vendor performance or support issues

AI / automation limitations

No foreseeable trigger

Section 5: Training & Adoption

Question Title

21. How confident are end users in navigating and using the system effectively?

Not confident at all

Not very confident

Neutral

Somewhat confident

Very confident

Not confident at all

Not very confident

Neutral

Somewhat confident

Very confident

Question Title

22. How would you rate the availability of ongoing training resources?

Minimal or none

Poor

Adequate

Good

Excellent

Minimal or none

Poor

Adequate

Good

Excellent

Question Title

23. Does your organization have a defined system owner or administrator responsible for ongoing management and optimization?

Yes

Not sure

Question Title

24. How would you rate your organization’s overall technology maturity compared to others in your industry?

Leading edge

Progressive

Developing

Lagging

Unsure

Section 6: Readiness for Intelligent Systems (AI)

Question Title

25. How prepared is your current real estate software to support AI-driven workflows?

Not prepared at all — our current system is not capable of supporting AI

Slightly prepared — the current system would require significant changes to support A

Somewhat prepared — AI may be possible but would require upgrades or integrations

Moderately prepared — the system appears capable of supporting AI features soon

Very prepared — AI capabilities are already integrated or actively being used

Not prepared at all — our current system is not capable of supporting AI

Slightly prepared — the current system would require significant changes to support A

Somewhat prepared — AI may be possible but would require upgrades or integrations

Moderately prepared — the system appears capable of supporting AI features soon

Very prepared — AI capabilities are already integrated or actively being used

Question Title

26. Rank these concerns regarding AI in real estate software?

Question Title

27. Over the next five years, AI will:

Fundamentally transform real estate operations

Incrementally improve workflows

Have limited impact

Make no impact

Unsure

Section 7: Experience & Perspective

Real Estate Software Experience Study

Question Title

* 1. What country are you based in?

Question Title

* 2. Where is the real estate your organization manages?

Question Title

* 3. What role did you personally play in selecting your organization’s current real estate software?

Question Title

* 4. How many years have you worked in corporate real estate?

Question Title

* 5. What real estate type best describes your organization?

Question Title

* 6. Please choose the role which best describes your position. (Select all that apply)

Question Title

* 7. Approximately how large is your organization’s real estate portfolio?

Question Title

* 8. How critical is your real estate software to your organization’s daily operations?

Question Title

* 9. If your primary real estate system were unavailable for 24 hours, what would the impact be?

Question Title

* 10. On average, how many hours per day do you personally spend in real estate software?

Question Title

* 11. How many different systems does the team involved in managing your real estate activities use(leases, accounting, facilities, reporting, etc.)?

Question Title

* 12. How well are these systems integrated with each other?

Question Title

* 13. What was the primary reason your organization selected its current real estate software?

Question Title

* 14. Overall, how satisfied are you with your real estate technology stack?

Question Title

* 15. How confident are you that your current software will meet your organization’s needs three years from now?

Question Title

* 16. How satisfied are you with your software vendor’s ongoing support and responsiveness?

Question Title

* 17. How often do you rely on Excel or external tools to supplement your real estate software?

Question Title

* 18. If you could change one thing about your current system tomorrow, what would it be?

Question Title

* 19. How likely is your organization to consider replacing its core real estate software within the next 3 years?

Question Title

* 20. What would most likely trigger a decision to replace your current real estate software? (select all that apply)

Question Title

* 21. How confident are end users in navigating and using the system effectively?

Question Title

* 22. How would you rate the availability of ongoing training resources?

Question Title

* 23. Does your organization have a defined system owner or administrator responsible for ongoing management and optimization?

Question Title

* 24. How would you rate your organization’s overall technology maturity compared to others in your industry?

Question Title

* 25. How prepared is your current real estate software to support AI-driven workflows?

Question Title

* 26. Rank these concerns regarding AI in real estate software?

Question Title

* 27. Over the next five years, AI will:

Question Title

* 28. If you could give one piece of advice to companies selecting real estate software today, what would it be?

Question Title

* 29. Enter your email for a chance to win a $250 gift card.

1. What country are you based in?

2. Where is the real estate your organization manages?

3. What role did you personally play in selecting your organization’s current real estate software?

4. How many years have you worked in corporate real estate?

5. What real estate type best describes your organization?

6. Please choose the role which best describes your position. (Select all that apply)

7. Approximately how large is your organization’s real estate portfolio?

8. How critical is your real estate software to your organization’s daily operations?

9. If your primary real estate system were unavailable for 24 hours, what would the impact be?

10. On average, how many hours per day do you personally spend in real estate software?

11. How many different systems does the team involved in managing your real estate activities use(leases, accounting, facilities, reporting, etc.)?

12. How well are these systems integrated with each other?

13. What was the primary reason your organization selected its current real estate software?

14. Overall, how satisfied are you with your real estate technology stack?

15. How confident are you that your current software will meet your organization’s needs three years from now?

16. How satisfied are you with your software vendor’s ongoing support and responsiveness?

17. How often do you rely on Excel or external tools to supplement your real estate software?

18. If you could change one thing about your current system tomorrow, what would it be?

19. How likely is your organization to consider replacing its core real estate software within the next 3 years?

20. What would most likely trigger a decision to replace your current real estate software? (select all that apply)

21. How confident are end users in navigating and using the system effectively?

22. How would you rate the availability of ongoing training resources?

23. Does your organization have a defined system owner or administrator responsible for ongoing management and optimization?

24. How would you rate your organization’s overall technology maturity compared to others in your industry?

25. How prepared is your current real estate software to support AI-driven workflows?

26. Rank these concerns regarding AI in real estate software?

27. Over the next five years, AI will:

28. If you could give one piece of advice to companies selecting real estate software today, what would it be?

29. Enter your email for a chance to win a $250 gift card.