PETS+ Brain Squad Survey for New Members: January 2017

PETS+ Brain Squad Survey January 2017

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Basic Questions

A few quick questions to get started.

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* 1. What is your name?

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* 2. What is your business name, and the city and state of your business?

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* 3. What is your email address so we can add you to our monthly surveys and contact you about your Brain Squad t-shirt?

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* 4. How were your overall revenues in December 2016 compared to the same month in 2015?

Way up (25 percent or more)

Same

Down

Way down (25 percent or more)

General Questions

A few wide-ranging queries about your business.

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* 5. ONE QUICK QUESTION.
How do you react when a customer criticizes your store or work?

Embrace it. I truly value the opportunity to get better.

Hit back. I work too damn hard to take crap from anyone.

Take it on the chin ... and feel crushed for hours.

I smile, breathe deeply and as soon as the person leaves, go into the back room and let the wastebasket have it.

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* 6. DO YOU OR DON'T YOU?
Has a pet ever died while in your care?

Yes

N/A (My business doesn't care for animals)

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* 7. If you said yes, tell us what happened. (OPTIONAL)

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* 8. TRUE TALES. What's your very best "You won't believe what happened at work" story of the last couple of years? (We may feature your anecdote in our "True Tales" column!)

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* 9. ASK PETS+. Do you have a question? About management, retail in general or anything that’s just been nagging at you? If we don’t know the answer, we’ll find the experts who can answer in our regular Ask Pets+ column. (Bonus points to you if you share both question and answer; you’re going to turn us lazy!)

... AND WRAPPING UP.

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* 10. INBOX. We're eager to hear what you thought of the debut issue of PETS+. Give it to us straight, because all your comments will help us continue to improve and offer the best business-building advice we can in future issues. Also, be sure to let us know if you have stories you’d like to see us tackle.

Question Title

* 1. What is your name?

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* 2. What is your business name, and the city and state of your business?

Question Title

* 3. What is your email address so we can add you to our monthly surveys and contact you about your Brain Squad t-shirt?

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* 4. How were your overall revenues in December 2016 compared to the same month in 2015?

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* 5. ONE QUICK QUESTION. How do you react when a customer criticizes your store or work?

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* 6. DO YOU OR DON'T YOU?Has a pet ever died while in your care?

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* 7. If you said yes, tell us what happened. (OPTIONAL)

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* 8. TRUE TALES. What's your very best "You won't believe what happened at work" story of the last couple of years? (We may feature your anecdote in our "True Tales" column!)

Question Title

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* 5. ONE QUICK QUESTION.
How do you react when a customer criticizes your store or work?

* 6. DO YOU OR DON'T YOU?
Has a pet ever died while in your care?