2019 Twenty-Third Annual Third-Party Logistics Study

Please answer the following questions by clicking the appropriate option(s) to indicate your response. Please answer as many questions as possible. If a question does not apply to you, skip that question and move to the next. A small set of required questions are identified with an asterisk (*). At the end of the survey, you will be given an opportunity to request an advance copy of the results.

If you are unable to finish the survey in one sitting, you can use the Finish Later button to save the unfinished survey. To return to the survey at a later time, please click on the original link in your email invitation.

For purposes of this study, please think of a third-party logistics provider (3PL) as one that provides or manages one or more logistics services for its customers. Example 3PLs include firms such as CEVA Logistics, DB Schenker, DHL, Kuehne + Nagel, Penske, Schneider Logistics, Toll, and UPS Supply Chain Solutions. Also, you may think of a lead logistics provider (LLP) or fourth-party logistics provider (4PL) as one that may manage multiple logistics providers or orchestrate broader aspects of a customer’s supply chain.

All survey responses will be kept in confidence and will not be used for any purpose other than the compilation of the research results.

* 1. What is your organization's relationship with the use or non-use of 3PL services? (Select one.)