You are receiving this survey because you recently contacted the Neighborhood Assistance Center at the City of Austin. Please help us in our efforts to improve the quality of our services by taking a few minutes to answer these questions. If you have had multiple communications with more than one of the Neighborhood Advisors, please consider only the most recent issue when answering these questions.

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1. Did Neighborhood Assistance Center staff respond to your inquiry within 2-3 working days?

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2. How satisfied are you with the most recent service that you received from the Neighborhood Assistance Center?

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3. Was your issue addressed fully?

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