Pay-Less Customer Service Survey 1. Question Title * 1. Store Visited. Agana Dededo Micro-Mall Mangilao Oka Sinajana Sumay Yigo Question Title * 2. Date and time of visit. Date/Time Date Time AM/PM - AM PM Question Title * 3. Were you properly greeted when you entered the store? Yes No Question Title * 4. Were you assisted in the aisle while shopping? Yes No Question Title * 5. How would you rate the appearance of our store? Very Good Good Fair Poor Very Poor Question Title * 6. Please rate each department based on the quality of items and the variety of selections. Very Good Good Fair Poor Very Poor Meat Meat Very Good Meat Good Meat Fair Meat Poor Meat Very Poor Produce Produce Very Good Produce Good Produce Fair Produce Poor Produce Very Poor Grocery Grocery Very Good Grocery Good Grocery Fair Grocery Poor Grocery Very Poor Freeze & Chill Freeze & Chill Very Good Freeze & Chill Good Freeze & Chill Fair Freeze & Chill Poor Freeze & Chill Very Poor If you are not satisfied, please identify the department and let us know how we can improve. Question Title * 7. Do you feel your importance as a customer was truly appreciated? Yes No Question Title * 8. How would you rate our cashier's customer service? Very Good Good Fair Poor Very Poor Question Title * 9. Was the Store Manager or Assistant Store Manager present in the front during your checkout? Yes No Question Title * 10. Please rate your shopping experience. Very Good Good Fair Poor Very Poor Question Title * 11. What would you like to see improved in our stores to better serve you? Question Title * 12. Are there any noteworthy employees? Please explain. Question Title * 13. Contact information (Optional) Name: Email Address: Phone Number: Done