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Customer Satisfaction Survey

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* 1. First, some demographics. How old are you?

17 or younger

18-20

21 or older

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* 2. Are you a:

Radford University Student

Faculty/Staff/Administrator

Resident of Radford

Other

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* 3. Please choose the response that best applies to you:

	I am aware of this publication	I was not aware of the existence of this publication
Beehive	Beehive I am aware of this publication	Beehive I was not aware of the existence of this publication
Exit 109	Exit 109 I am aware of this publication	Exit 109 I was not aware of the existence of this publication
Radio Free Radford	Radio Free Radford I am aware of this publication	Radio Free Radford I was not aware of the existence of this publication
ROC-TV	ROC-TV I am aware of this publication	ROC-TV I was not aware of the existence of this publication
Tartan	Tartan I am aware of this publication	Tartan I was not aware of the existence of this publication
Whim	Whim I am aware of this publication	Whim I was not aware of the existence of this publication

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* 4. Please rate your satisfaction with each of these media
1 = Extremely dissatisfied, 7 = Extremely satisfied

	1	2	3	4	5	6	7	N/A
Beehive	Beehive 1	Beehive 2	Beehive 3	Beehive 4	Beehive 5	Beehive 6	Beehive 7	Beehive N/A
If you answered 3 or less, please explain why
Exit 109	Exit 109 1	Exit 109 2	Exit 109 3	Exit 109 4	Exit 109 5	Exit 109 6	Exit 109 7	Exit 109 N/A
If you answered 3 or less, please explain why
Radio Free Radford	Radio Free Radford 1	Radio Free Radford 2	Radio Free Radford 3	Radio Free Radford 4	Radio Free Radford 5	Radio Free Radford 6	Radio Free Radford 7	Radio Free Radford N/A
If you answered 3 or less, please explain why
ROC-TV	ROC-TV 1	ROC-TV 2	ROC-TV 3	ROC-TV 4	ROC-TV 5	ROC-TV 6	ROC-TV 7	ROC-TV N/A
If you answered 3 or less, please explain why
Tartan	Tartan 1	Tartan 2	Tartan 3	Tartan 4	Tartan 5	Tartan 6	Tartan 7	Tartan N/A
If you answered 3 or less, please explain why
Whim	Whim 1	Whim 2	Whim 3	Whim 4	Whim 5	Whim 6	Whim 7	Whim N/A
If you answered 3 or less, please explain why

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* 5. Please rate your agreement with each of these statements:
1 = Completely Disagree, 5 = Completely Agree

	1	2	3	4	5	N/A
Highlander Student Media publications are relevant to the RU Community	Highlander Student Media publications are relevant to the RU Community 1	Highlander Student Media publications are relevant to the RU Community 2	Highlander Student Media publications are relevant to the RU Community 3	Highlander Student Media publications are relevant to the RU Community 4	Highlander Student Media publications are relevant to the RU Community 5	Highlander Student Media publications are relevant to the RU Community N/A
Highlander Student Media publications are factual and error-free	Highlander Student Media publications are factual and error-free 1	Highlander Student Media publications are factual and error-free 2	Highlander Student Media publications are factual and error-free 3	Highlander Student Media publications are factual and error-free 4	Highlander Student Media publications are factual and error-free 5	Highlander Student Media publications are factual and error-free N/A
Highlander Student Media participants display professionalism	Highlander Student Media participants display professionalism 1	Highlander Student Media participants display professionalism 2	Highlander Student Media participants display professionalism 3	Highlander Student Media participants display professionalism 4	Highlander Student Media participants display professionalism 5	Highlander Student Media participants display professionalism N/A
Highlander Student Media publications own up to their mistakes and make timely corrections	Highlander Student Media publications own up to their mistakes and make timely corrections 1	Highlander Student Media publications own up to their mistakes and make timely corrections 2	Highlander Student Media publications own up to their mistakes and make timely corrections 3	Highlander Student Media publications own up to their mistakes and make timely corrections 4	Highlander Student Media publications own up to their mistakes and make timely corrections 5	Highlander Student Media publications own up to their mistakes and make timely corrections N/A
Highlander Student Media publications are attractive	Highlander Student Media publications are attractive 1	Highlander Student Media publications are attractive 2	Highlander Student Media publications are attractive 3	Highlander Student Media publications are attractive 4	Highlander Student Media publications are attractive 5	Highlander Student Media publications are attractive N/A

Please provide any other feedback you would like to share

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* 6. Do you feel it is easy to become involved in Highlander Student Media?

Yes

Sort of

No

Other (please specify)

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* 7. Enter your e-mail address for a chance to win a gift certificate to Sun Tan City