* 1. How satisfied are you with your experience at Keystone Bank ATMs?

* 3. In what city are you located?

* 4. On a scale of 1 (Very Poor) to 10 (Excellent), how would you rate the quality of notes dispensed by Keystone Bank ATMs in the last 2 months?

* 5. How often do you experience cash jam issues at Keystone Bank ATMs?

* 6. On a scale of 1 (Very poor) to 10 (Excellent), how would you rate the Network Availability at Keystone bank ATMs in the last 2 months?

* 7. Is there any of our ATMs that constantly disappoints you? Please tell us which one

* 8. If you filed a complaint on the above challenges (Cash Jam, Network related, etc), how long did it take for it to be resolved?