Thank you for shopping with Hydro Flask! How did it go? Question Title * 1. Where did you first hear about Hydro Flask? Online (website other than HydroFlask.com) Friend Print (Magazine, newspaper, etc.) Social Media (Facebook, Instagram, Twitter, etc.) TV Podcast Online Search (Google, Bing, etc.) Radio Question Title * 2. Is this your first time ordering from hydroflask.com? Yes No Question Title * 3. How easy was it to learn more about Hydro Flask's story, products, and mission? Effortless Easy Fair Hard Impossible Question Title * 4. Were any questions you had regarding shipping, contact information, care, accounts, or warranties answered? Yes No N/A Question Title * 5. If no, what information would have improved your experience? Question Title * 6. How easy was it to navigate hydroflask.com to find the products you wanted to purchase? Effortless Easy Fair Hard Impossible Question Title * 7. How well did hydroflask.com meet your product availability expectations? Excellent Good Fair Weak Poor Question Title * 8. Were any products you wanted to purchase out of stock? Yes No Question Title * 9. If yes, what was your reaction? Totally fine! It was easy to find something else and I don't expect everything to always be in stock. Acceptable. I was bummed that I couldn't order the product that I really wanted, but I moved on quickly and didn't think twice about the out of stock status. Okay. I wasn't sure I would find something else, but I did. I assume that items don't remain out of stock for long. Frustrated. I found the unavailability unusual, especially for a direct channel site. Unacceptable. Hydroflask.com should have all products available and in stock at all times. Question Title * 10. How would you rate the checkout process? Excellent Good Fair Weak Poor Question Title * 11. What can we do to improve the shopping and checkout process? Question Title * 12. Is your Hydro Flask order a gift for someone else? Yes No Question Title * 13. Overall, how would you rate your experience shopping on hydroflask.com? Excellent Good Fair Weak Poor Question Title * 14. How likely is it that you would recommend shopping on hydroflask.com to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 15. Any additional comments? Question Title * 16. If you'd be interested in hearing back from us, please leave your email address here! Submit