How are we doing?

To help us improve our customer service we would love to hear what is working  and what we can do better.

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* 1. Customer Demographics
Do you reside in the Bulloo Shire?

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* 2. What is your age group?

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* 3. What is your gender?

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* 4. Customer Service
How often do you use our customer services? e.g. General enquiries, payments, complaints, private works, road reports

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* 5. How did you access our customer service?

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* 6. What was your customer service request in regard to?  eg: roads, tourism, animals, building application, rates, water and sewerage, council programs, information request.

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* 7. How helpful was our customer service representative?

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* 8. How would you rate the quality of customer service?

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* 9. Please describe the issues you encountered, if any, in more detail.

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* 10. Community Consultation and Communication
On a scale of 1 - 10, how would you rate Bulloo Shire Council's consultation and engagement with the community on key local issues?

0 1 = Very Poor - 10 = Excellent 10
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i We adjusted the number you entered based on the slider’s scale.

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* 11. Why did you give Council this rating?

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* 12. On a scale of 1 - 10, how would you rate Council's communications on council operations, key issues, events and programs?

0 1 = Very Poor - 10 = Excellent 10
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i We adjusted the number you entered based on the slider’s scale.

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* 13. Why did you give Council this rating?

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* 14. What method would you choose to receive general information from council?

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* 15. Council Facilities and Events
On a scale of 1 - 10, how would you rate the quality and range of Council's community spaces eg halls, sporting grounds and facilities, parks and playgrounds, skate parks, walking, running and cycling tracks?

0 1 = Very Poor - 10 = Excellent 10
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i We adjusted the number you entered based on the slider’s scale.

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* 16. Why did you give Council this rating?

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* 17. On a scale of 1 - 10, how would you rate Council's support of community sporting events, workshops, festivals etc.

0 1 = Very Poor - 10 = Excellent 10
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i We adjusted the number you entered based on the slider’s scale.

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* 18. Why did you give Council this rating?

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* 19. Council Websites and Social Media
Do you access information from Council's website or social media?

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* 20. Were you able to find the information you were looking for?

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* 21. How can we improve your customer experience with Council?

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* 22. Do you have any additional comments or feedback for us?

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