Consumer Information Survey

The Medical Board of California (Board) would appreciate you participating in a one-minute survey below regarding the quality of service you received from the Board’s Consumer Information Unit (Call Center) or other Board staff, as applicable.

Question Title

* 1. Which unit assisted you today?

Consumer Information Unit (Call Center)

Enforcement

Licensing

Probation

Cashiering

Information Systems Branch

Executive Office

I do not know

Other (please specify)

Question Title

* 2. How satisfied were you with the customer service of the Board representative whom assisted you?

Satisfied

Very satisfied

Dissatisfied

Very dissatisfied

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* 3. Was the issue you called about adequately resolved?

Yes

Somewhat

Question Title

* 4. Was the Board’s representative able to assist you in a timely manner?

Yes

Somewhat

Question Title

* 1. Which unit assisted you today?

Question Title

* 2. How satisfied were you with the customer service of the Board representative whom assisted you?

Question Title

* 3. Was the issue you called about adequately resolved?

Question Title

* 4. Was the Board’s representative able to assist you in a timely manner?

Question Title

* 5. Additional comments about your experience with the Board representative: