Instructions & Important Notes:  


Dear Reviewer,

Thank you in advance for contributing to this important and timely work to create GHA standards for Telehealth. Our goal is to help Medical Travel Programs during this time of limited travel due to the Pandemic by expanding services to current patients and capturing new markets for second opinions, consultation and disease management. Telehealth also represents a long-term strategy to facilitate efficient quality care long into the future.
Should you have any questions, please contact Mr. Bill Cook at wcook@ghaccreditation.com.

Question Title

* Personal Information

FEEDBACK ON THE OVERVIEW:

Question Title

* Is the Overview to the Telehealth standards comprehensible, understandable? Do you think anything is missing in the introduction?

Complete the section below responding to the questions related to each standard in the Telehealth standards document. We are using the International Society for Quality in Healthcare (ISQua) format for your responses - that is RUMBA - which means the following for this review:

R: Is the standard RELEVANT to Telehealth in a Medical Travel Program?
U: Is the standard UNDERSTANDABLE in terms of what is expected?
M: Is the standard MEASURABLE in terms of what evidence/data will demonstrate compliance?
B: Is the standard BENEFICIAL to the success of the Telehealth program and the Medical Travel Program?
A: Will the standard be ACHIEVABLE by most Telehealth programs, in some cases with some focused effort

Please score each RUMBA element YES (Y) or NO (N). If your response is "NO" (N), please provide your thinking or reasons for this response.
FEEDBACK ON INDIVIDUAL STANDARDS:  NOTE: include consideration of the Measurable Elements of each standard in your response.
Standard TH.1: The medical travel program determines the need for a telehealth program.

Question Title

* R: Is the standard TH.1 RELEVANT to Telehealth in a Medical Travel Program?

Question Title

* U: Is the standard TH.1 UNDERSTANDABLE in terms of what is expected?

Question Title

* M: Is the standard TH.1 MEASURABLE in terms of what evidence/data will demonstrate compliance?

Question Title

* B: Is the standard TH.1 BENEFICIAL to the success of the Telehealth program and the Medical Travel Program?

Question Title

* A: Will the standard TH.1 be ACHIEVABLE by most Telehealth programs, in some cases with some focused effort?

Standard TH.2: The medical travel program determines the scope of services to be provided by telehealth.

Question Title

* R: Is the standard TH.2 RELEVANT to Telehealth in a Medical Travel Program? 

Question Title

* U: Is the standard TH.2 UNDERSTANDABLE in terms of what is expected?

Question Title

* M: Is the standard TH.2 MEASURABLE in terms of what evidence/data will demonstrate compliance?

Question Title

* B: Is the standard TH.2 BENEFICIAL to the success of the Telehealth program and the Medical Travel Program?

Question Title

* A: Will standard TH.2 be ACHIEVABLE by most Telehealth programs, in some cases with some focused effort?

Standard TH.3: The medical travel program selects the appropriate technology for the planned telehealth program.

Question Title

* R: Is the standard TH.3 RELEVANT to Telehealth in a Medical Travel Program?

Question Title

* U: Is the standard TH.3 UNDERSTANDABLE in terms of what is expected?

Question Title

* M: Is the standard TH.3 MEASURABLE in terms of what evidence/data will demonstrate compliance?

Question Title

* B: Is the standard TH.3 BENEFICIAL to the success of the Telehealth program and the Medical Travel Program?

Question Title

* A: Will standard TH.3 be ACHIEVABLE by most Telehealth programs, in some cases with some focused effort?

Standard TH.4: The medical travel program adjusts key work processes to ensure adequate support of the telehealth program.

Question Title

* R: Is the standard TH.4 RELEVANT to Telehealth in a Medical Travel Program?

Question Title

* U: Is the standard TH.4 UNDERSTANDABLE in terms of what is expected?

Question Title

* M: Is the standard TH.4 MEASURABLE in terms of what evidence/data will demonstrate compliance?

Question Title

* B: Is the standard TH.4 BENEFICIAL to the success of the Telehealth program and the Medical Travel Program?

Question Title

* A: Will standard TH.4 be ACHIEVABLE by most Telehealth programs, in some cases with some focused effort?

Standard TH.5: The health practitioners participating in the telehealth program are appropriately licensed and have relevant credentials.

Question Title

* R: Is the standard TH.5 RELEVANT to Telehealth in a Medical Travel Program?

Question Title

* U: Is the standard TH.5 UNDERSTANDABLE in terms of what is expected?

Question Title

* M: Is the standard TH.5 MEASURABLE in terms of what evidence/data will demonstrate compliance?

Question Title

* B: Is the standard TH.5 BENEFICIAL to the success of the Telehealth program and the Medical Travel Program?

Question Title

* A: Will standard TH.5 be ACHIEVABLE by most Telehealth programs, in some cases with some focused effort?

Standard TH.6: The standard of care is the same for patients seen in-person, or by teleconsultation or by other methods of electronically enabled health care.

Question Title

* R: Is the standard TH.6 RELEVANT to Telehealth in a Medical Travel Program?

Question Title

* U: Is the standard TH.6 UNDERSTANDABLE in terms of what is expected?

Question Title

* M: Is the standard TH.6 MEASURABLE in terms of what evidence/data will demonstrate compliance?

Question Title

* B: Is the standard TH.6 BENEFICIAL to the success of the Telehealth program and the Medical Travel Program?

Question Title

* A: Will standard TH.6 be ACHIEVABLE by most Telehealth programs, in some cases with some focused effort?

Standard TH.7: There is an assessment of telehealth user proficiency and connectivity.

Question Title

* R: Is the standard TH.7 RELEVANT to Telehealth in a Medical Travel Program?

Question Title

* U: Is the standard TH.7 UNDERSTANDABLE in terms of what is expected?

Question Title

* M: Is the standard TH.7 MEASURABLE in terms of what evidence/data will demonstrate compliance?

Question Title

* B: Is the standard TH.7 BENEFICIAL to the success of the Telehealth program and the Medical Travel Program?

Question Title

* A: Will standard TH.7 be ACHIEVABLE by most Telehealth programs, in some cases with some focused effort?

Standard TH.8: The medical travel program monitors telehealth processes and the quality of services provided.

Question Title

* R: Is the standard TH.8 RELEVANT to Telehealth in a Medical Travel Program?

Question Title

* U: Is the standard TH.8 UNDERSTANDABLE in terms of what is expected?

Question Title

* M: Is the standard TH.8 MEASURABLE in terms of what evidence/data will demonstrate compliance?

Question Title

* B: Is the standard TH.8 BENEFICIAL to the success of the Telehealth program and the Medical Travel Program?

Question Title

* A: Will standard TH.8 be ACHIEVABLE by most Telehealth programs, in some cases with some focused effort?

( Privacy & Cookie Notice

T