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Denver Department of Public Health and Environment Customer Service Survey

The purpose of this survey is to collect feedback about customer interactions with representatives from the Department of Public Health and Environment. Your feedback will be anonymous unless you leave your contact information in the comments. If you have a problem or concern about an investigation, we encourage you to contact us at phicomments@denvergov.org so that we can address it for you.

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* 1. Please select which program you interacted with.

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* 2. Did our representative introduce him or herself and show identification?

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* 3. Did our representative state the purpose of the visit?

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* 4. Did the representative demonstrate knowledge and expertise?

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* 5. Did our representative clearly explain the results/findings of the visit including any violations that were observed?

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* 6. Did our representative apply the regulations fairly to your operation?

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* 7. Did our representative provide an understandable report and show you how to read the report?

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* 8. Was our representative helpful to you in providing suggestions, educational information, and correcting violations?

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* 9. Was our representative professional in their appearance?

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* 10. Was our representative courteous and respectful to you and your staff?

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* 11. Did our representative tell you about this survey during the visit?

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* 12. Who was the Environmental Health representative that visited your facility?

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* 13. Does DDPHE makes information easily accessible?

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* 14. Do you have any comments you would like to offer to assist us in improving our program or supporting your business? If you have further feedback or questions, please contact us at phicomments@denvergov.org.

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