Agency staff help me to obtain the information I need in order to manage my family member's illness.
Agency staff help me to obtain the information I need in order to manage my family member's illness. Strongly Agree
Agency staff help me to obtain the information I need in order to manage my family member's illness. Agree
Agency staff help me to obtain the information I need in order to manage my family member's illness. Neutral
Agency staff help me to obtain the information I need in order to manage my family member's illness. Disagree
Agency staff help me to obtain the information I need in order to manage my family member's illness. Strongly Disagree
Agency staff help me to obtain the information I need in order to manage my family member's illness. N/A
Agency staff seem to believe in recovery and encourage me to learn, grow and change - helping me to move my loved one toward recovery.
Agency staff seem to believe in recovery and encourage me to learn, grow and change - helping me to move my loved one toward recovery. Strongly Agree
Agency staff seem to believe in recovery and encourage me to learn, grow and change - helping me to move my loved one toward recovery. Agree
Agency staff seem to believe in recovery and encourage me to learn, grow and change - helping me to move my loved one toward recovery. Neutral
Agency staff seem to believe in recovery and encourage me to learn, grow and change - helping me to move my loved one toward recovery. Disagree
Agency staff seem to believe in recovery and encourage me to learn, grow and change - helping me to move my loved one toward recovery. Strongly Disagree
Agency staff seem to believe in recovery and encourage me to learn, grow and change - helping me to move my loved one toward recovery. N/A
Medications, potential side effects and the planned course of treatment have been explained to me.
Medications, potential side effects and the planned course of treatment have been explained to me. Strongly Agree
Medications, potential side effects and the planned course of treatment have been explained to me. Agree
Medications, potential side effects and the planned course of treatment have been explained to me. Neutral
Medications, potential side effects and the planned course of treatment have been explained to me. Disagree
Medications, potential side effects and the planned course of treatment have been explained to me. Strongly Disagree
Medications, potential side effects and the planned course of treatment have been explained to me. N/A
My family member has progressed/improved by following his or her Treatment Plan.
My family member has progressed/improved by following his or her Treatment Plan. Strongly Agree
My family member has progressed/improved by following his or her Treatment Plan. Agree
My family member has progressed/improved by following his or her Treatment Plan. Neutral
My family member has progressed/improved by following his or her Treatment Plan. Disagree
My family member has progressed/improved by following his or her Treatment Plan. Strongly Disagree
My family member has progressed/improved by following his or her Treatment Plan. N/A
Agency staff encourage me to become/stay involved in my family member's treatment and have directed me away from "enabling" behaviors.
Agency staff encourage me to become/stay involved in my family member's treatment and have directed me away from "enabling" behaviors. Strongly Agree
Agency staff encourage me to become/stay involved in my family member's treatment and have directed me away from "enabling" behaviors. Agree
Agency staff encourage me to become/stay involved in my family member's treatment and have directed me away from "enabling" behaviors. Neutral
Agency staff encourage me to become/stay involved in my family member's treatment and have directed me away from "enabling" behaviors. Disagree
Agency staff encourage me to become/stay involved in my family member's treatment and have directed me away from "enabling" behaviors. Strongly Disagree
Agency staff encourage me to become/stay involved in my family member's treatment and have directed me away from "enabling" behaviors. N/A
Agency staff respect my relationship with my family member/significant other and seriously consider my concerns and wishes.
Agency staff respect my relationship with my family member/significant other and seriously consider my concerns and wishes. Strongly Agree
Agency staff respect my relationship with my family member/significant other and seriously consider my concerns and wishes. Agree
Agency staff respect my relationship with my family member/significant other and seriously consider my concerns and wishes. Neutral
Agency staff respect my relationship with my family member/significant other and seriously consider my concerns and wishes. Disagree
Agency staff respect my relationship with my family member/significant other and seriously consider my concerns and wishes. Strongly Disagree
Agency staff respect my relationship with my family member/significant other and seriously consider my concerns and wishes. N/A
Agency staff seem competent and knowledgeable about mental health issues and concerns.
Agency staff seem competent and knowledgeable about mental health issues and concerns. Strongly Agree
Agency staff seem competent and knowledgeable about mental health issues and concerns. Agree
Agency staff seem competent and knowledgeable about mental health issues and concerns. Neutral
Agency staff seem competent and knowledgeable about mental health issues and concerns. Disagree
Agency staff seem competent and knowledgeable about mental health issues and concerns. Strongly Disagree
Agency staff seem competent and knowledgeable about mental health issues and concerns. N/A
The agency has fulfilled most of my family's treatment/service needs.
The agency has fulfilled most of my family's treatment/service needs. Strongly Agree
The agency has fulfilled most of my family's treatment/service needs. Agree
The agency has fulfilled most of my family's treatment/service needs. Neutral
The agency has fulfilled most of my family's treatment/service needs. Disagree
The agency has fulfilled most of my family's treatment/service needs. Strongly Disagree
The agency has fulfilled most of my family's treatment/service needs. N/A
Overall, I feel Community Support Services provides high quality mental health services.
Overall, I feel Community Support Services provides high quality mental health services. Strongly Agree
Overall, I feel Community Support Services provides high quality mental health services. Agree
Overall, I feel Community Support Services provides high quality mental health services. Neutral
Overall, I feel Community Support Services provides high quality mental health services. Disagree
Overall, I feel Community Support Services provides high quality mental health services. Strongly Disagree
Overall, I feel Community Support Services provides high quality mental health services. N/A
I am able to speak with an agency staff member within a reasonable amount of time when I have concerns or questions.
I am able to speak with an agency staff member within a reasonable amount of time when I have concerns or questions. Strongly Agree
I am able to speak with an agency staff member within a reasonable amount of time when I have concerns or questions. Agree
I am able to speak with an agency staff member within a reasonable amount of time when I have concerns or questions. Neutral
I am able to speak with an agency staff member within a reasonable amount of time when I have concerns or questions. Disagree
I am able to speak with an agency staff member within a reasonable amount of time when I have concerns or questions. Strongly Disagree
I am able to speak with an agency staff member within a reasonable amount of time when I have concerns or questions. N/A
I am satisfied with my level of involvement in my family member's recovery plan and treatment.
I am satisfied with my level of involvement in my family member's recovery plan and treatment. Strongly Agree
I am satisfied with my level of involvement in my family member's recovery plan and treatment. Agree
I am satisfied with my level of involvement in my family member's recovery plan and treatment. Neutral
I am satisfied with my level of involvement in my family member's recovery plan and treatment. Disagree
I am satisfied with my level of involvement in my family member's recovery plan and treatment. Strongly Disagree
I am satisfied with my level of involvement in my family member's recovery plan and treatment. N/A
I would recommend Community Support Services to a friend or family member.
I would recommend Community Support Services to a friend or family member. Strongly Agree
I would recommend Community Support Services to a friend or family member. Agree
I would recommend Community Support Services to a friend or family member. Neutral
I would recommend Community Support Services to a friend or family member. Disagree
I would recommend Community Support Services to a friend or family member. Strongly Disagree
I would recommend Community Support Services to a friend or family member. N/A
