Thank you for choosing to complete this short survey.

This survey is being carried out as a measurement of how we are delivering on our customer service objectives.  Your input will help us to improve the quality of our services.

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* 1. How do you rate the quality of our technical guidance, FAQs and pensions information, generally?

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* 2. If you have had an enquiry with the Authority, how efficient do you feel our staff were in responding to your enquiry?

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* 3. How would you rate the quality of information you received in our reply?

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* 4. How often do you use the Authority's website?

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* 5. How do you rate the Authority's website as a pension information resource?

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* 6. Where you looked for specific information on our website, was it easy to find?

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* 7. If you have used the search facility on our website, how would you rate the results returned?

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* 8. Overall, how would you rate your satisfaction with the Authority's services?

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* 9. Finally, please share with us something you think we should or could do better.

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