Welcome to the Patient Experience Body of Knowledge Feedback Worksheet! The Patient Experience Body of Knowledge is a framework to identify the knowledge central to the role of the patient experience leader. By providing feedback via this worksheet you are contributing to a critical dialogue on the importance of patient experience and the professionals who lead this function in healthcare settings around the world.
This worksheet is designed to provide you flexibility in responding to those areas of greatest interest, while capturing some important information from all respondents. The worksheet has three parts:
- Part I shares the fourteen domains identified in the body of knowledge. You are asked to provide your input on the level of importance of each of these domains.
- Part II offers the flexibility to move between the fourteen domains to review the summary of recommended content and provide your own feedback on the content you believe is important. You can provide input on any number of the domains you choose (from all to none).
- Part III includes an open comment question at the conclusion of the worksheet so you can provide any additional feedback or insights. It then asks for a quick demographic profile to acknowledge your contribution to the process.
Please note a few items as you get started:
- The open comment period closes MONDAY, APRIL 16, so please ensure your responses are submitted by that time.
- If for some reason you must leave the worksheet before submitting, you can return and continue your responses ONLY IF you come back through the same computer and use the same browser in order to finish. This does not guarantee your answers will be retained.
- Final results will be shared at the opening of Patient Experience Conference 2012 on April 25, 2012. They will also be made available directly to all respondents shortly thereafter.
Thank you for your input and contributions to this important process. We appreciate your thoughts as we work together to ensure the strongest framework of knowledge on the patient experience.
- The Beryl Institute