Agency Satisfaction Survey

Please circle your choice from the answers below each question:

* 1. I am able to contact/reach a staff member when I feel I need to.

* 2. I feel I have made progress/improved my life by following my treatment plan.

* 3. I feel that staff members perform their jobs professionally.

* 4. The complaints/grievances process has been explained to me, and I know how to contact the Client Rights Advocate.

* 5. CSS Staff seem to believe in recovery and encourage me to learn, grow and change - helping me to move toward recovery.

* 6. I am able to get to and from the agency easily.

* 7. Please list any additional comments below: