Please describe the nature of business for your most recent contact with PPC.

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* 1. Please describe the nature of business for your most recent contact with PPC.

Please indicate the means of your communication with PPC (please select all that apply).

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* 2. Please indicate the means of your communication with PPC (please select all that apply).

Please rate your reception, initial greeting or introduction.

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* 3. Please rate your reception, initial greeting or introduction.

Please rate the timeliness that your request was handled.

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* 4. Please rate the timeliness that your request was handled.

Parts Customers – Please describe your parts experience.

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* 5. Parts Customers – Please describe your parts experience.

Sales Customers – Please describe your sales experience.

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* 6. Sales Customers – Please describe your sales experience.

Product / Warranty / Engineering Support Customers - Please describe your support experience.

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* 7. Product / Warranty / Engineering Support Customers - Please describe your support experience.

Service Customers – Please describe your service experience.

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* 8. Service Customers – Please describe your service experience.

Please describe your overall experience with PPC.

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* 9. Please describe your overall experience with PPC.

Please rate the pricing of parts, products or services received from PPC.

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* 10. Please rate the pricing of parts, products or services received from PPC.

Please rate the knowledge of the person handling your request or needs.

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* 11. Please rate the knowledge of the person handling your request or needs.

Please describe your likelihood of referring and/or using PPC in the future.

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* 12. Please describe your likelihood of referring and/or using PPC in the future.

In your opinion, what are 3 things that PPC excels at?

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* 13. In your opinion, what are 3 things that PPC excels at?

In your opinion, what are 3 things we could do to improve your perception of, or experience with PPC?

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* 14. In your opinion, what are 3 things we could do to improve your perception of, or experience with PPC?

Please include any additional comments you may have that was not covered by this survey.

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* 15. Please include any additional comments you may have that was not covered by this survey.

Would you like to leave your name or company name for our information?

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* 16. Would you like to leave your name or company name for our information?

Would you like us to contact you regarding your experience with PPC?

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* 17. Would you like us to contact you regarding your experience with PPC?

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