PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.

Dear Patient Health Coach,

Thank you for completing the foundational module entitled “Coaching Fundamentals”! We are excited to collaborate with you on quality improvement initiatives and activities at your facility. Please complete this short quiz when you have finished viewing the “Coaching Fundamentals” Module as certification of completion.

NOTE: IF YOU ARE PARTICIPATING IN MORE THAN ONE QUALITY IMPROVEMENT ACTIVITY, e.g. (Home, Transplant, BSI/LTC), YOU ONLY NEED TO COMPLETE ONE TIME.


INSTRUCTIONS:
  1. Please complete the following Post-Assessment/Quiz after viewing the Patient Health Coach - “Coaching Fundamentals” Module.
  2. The successful submission of this quiz is dependent upon answering all questions marked with an asterisk (*).
  3. Upon the successful completion and submission by clicking on the “DONE” box at the end of the quiz, you will be directed to the ESRD Network 6 Patient Health Coach webpage. (If you are not redirected to the PHC webpage, please contact Michelle Lewis at mlewis@nw6.esrd.net or call 919-463-4510)
  4. It is recommended that you complete the “Coaching Fundamentals” quiz within 3 days of viewing the module.
  5. To pass this module, you will need to achieve a 70% or better. If you don't pass on the first attempt, please review the incorrect answers, and retake the quiz as many times as necessary to achieve a passing score. 
  6. After passing this module with a 70% or better score, you will be ready to take additional focus area modules: Home Dialysis, Transplant and Vascular Access will be available in April 2019.
  7. Please select your facility by following the example below. You will need to select your facility from the drop down menu according to your State, CCN, and Facility Name.
  8. Please select "N/A" in the other two drop down menus to successfully save your responses.
 

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YOUR INFORMATION

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* 4. Please enter your contact information below:

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* 5. Do you oversee multiple units other than the selected facility above? If you oversee more than one facility, you will only need to complete this post-assessment once(Please include the CCN and Facility Name for ALL units you oversee in order to receive credit for this project requirement) **IF NO - PROCEED TO THE NEXT QUESTION**

MODULE UNDERSTANDING

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* 6. The role of Patient Health Coach includes

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* 7. Name one effective communication strategy.

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* 8. What is NOT a correct statement about patient confidentiality?

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* 9. An effective Patient Health Coach has the following quality(ies)

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* 10. True or False: The following statement is one of the ESRD Network goals: “Usher in a new era of state flexibility and local leadership”

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* 11. Which of the following is NOT a responsibility of the ESRD Network?

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* 12. An example of a communication blocker is:

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* 13. When starting the initial discussion with a patient, it is considered a best practice to:

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* 14. All focus area modules will have a supplemental toolkit that includes the following information:

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* 15. PHI stands for:

MODULE EVALUATION

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Patient Health Coach: Coaching Fundamentals Module

Patient Health Coach: Coaching Fundamentals Module

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* 16. Please use a 5-star rating scale to evaluate this module, Coaching Fundamentals (picture is for reference only)

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* 17. Did you find this module to be effective in preparing you with the knowledge and skills needed in your role as the Patient Health Coach?

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* 18. Do you have any additional comments on how this module could be improved to meet your needs as the Patient Health Coach?

Thank you for completing the Patient Health Coach
“Coaching Fundamentals” Module Post-Assessment

Please click on the "DONE" box below to submit  your responses to the Network.
Once you click on the “Done” box, you should be re-directed to the ESRD NEtwork 6 Patient Health Coach webpage.
ESRD Network Program
IPRO ESRD Network of the South Atlantic

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