YOUR CARE. YOUR VOICE.

Our patient experience surveys provide us with valuable information about the way you feel about our services.

We use your feedback to identify areas for improvement so that we can continue to provide high quality health care.

If you feel a question does not apply to you, please leave it blank.

THANK YOU for assisting us today.

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* 1. Would you recommend the AMGH Obstetrical Program to your family and friends?

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* 2. Rate the care you received at this hospital.

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* 3. Did you attend our Pre-Natal Clinic?

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* 4. During my visits to the Pre-Natal Clinic:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
I was treated with courtesy and respect.
I was seen resasonably close to my appointment time.
Things were explained to me in a way I could understand.
My questions were answered to my satisfaction.
It was easy to access and get around in the building.
The environment was clean and free of clutter.

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* 5. During Labour and Delivery:

  Strongly agree Agree Neutral Disagree Strongly Disagree
The information given to me during labour was valuable and easy to understand.
Caregivers helped me cope with the discomforts associated with labour.
I felt included in planning my care during my labour process.

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* 6. Mom and Baby Care

  Strongly Agree Agree Neutral Disagree Strongly Disagree
The information provided to me regarding baby care was valuable and easy to understand.
Caregivers helped me cope with any discomforts after the birth of my baby.
I felt included in planning the care for myself and my baby.

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* 7. What made your birth experience the most satisfying?

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* 8. What would have improved your birth experience?

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* 9. Do you have any suggestions to help us improve our service?

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* 10. Is there anyone you would like us to recognize for outstanding service?

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