Oakfield Public Library Survey

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* 1. How often do you come to the Oakfield Public Library?

Never

Less than once a month

One to three times a month

At least once a week

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* 2. If you have not visited the library in the last year, why not? Check all that apply.

Inconvenient hours or location

Not interested in books or programs

Too busy

Staff is not friendly

Afraid that I will forget to return items on time

Can’t find what I’m looking for

Other, please specify:

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* 3. If you have visited the library in the last year, which service do you use the most? Check all that apply.

The library’s collection of books, magazines, media, music, including e-books

Using a computer for things other than research (email, Facebook, games, etc.)

Using a computer for research (job hunting, medical information, homework, etc.)

Attending storytimes or other programs

Using the photocopier or printer

As a place to study or work

None of these, I use it most for:

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* 4. Please rate your overall satisfaction with the Oakfield Public Library regarding the following:
Please check your choice in each category.

	Very Satisfactory	Satisfactory	Unsatisfactory	Very Unsatisfactory	Don’t Use/Know
a. Staff helpfulness	a. Staff helpfulness Very Satisfactory	a. Staff helpfulness Satisfactory	a. Staff helpfulness Unsatisfactory	a. Staff helpfulness Very Unsatisfactory	a. Staff helpfulness Don’t Use/Know
b. Staff knowledge	b. Staff knowledge Very Satisfactory	b. Staff knowledge Satisfactory	b. Staff knowledge Unsatisfactory	b. Staff knowledge Very Unsatisfactory	b. Staff knowledge Don’t Use/Know
c. Hours open	c. Hours open Very Satisfactory	c. Hours open Satisfactory	c. Hours open Unsatisfactory	c. Hours open Very Unsatisfactory	c. Hours open Don’t Use/Know
d. Seating	d. Seating Very Satisfactory	d. Seating Satisfactory	d. Seating Unsatisfactory	d. Seating Very Unsatisfactory	d. Seating Don’t Use/Know
e. Study areas	e. Study areas Very Satisfactory	e. Study areas Satisfactory	e. Study areas Unsatisfactory	e. Study areas Very Unsatisfactory	e. Study areas Don’t Use/Know
f. Quality of library building, lighting, heating, signage, etc.	f. Quality of library building, lighting, heating, signage, etc. Very Satisfactory	f. Quality of library building, lighting, heating, signage, etc. Satisfactory	f. Quality of library building, lighting, heating, signage, etc. Unsatisfactory	f. Quality of library building, lighting, heating, signage, etc. Very Unsatisfactory	f. Quality of library building, lighting, heating, signage, etc. Don’t Use/Know
g. Internet access	g. Internet access Very Satisfactory	g. Internet access Satisfactory	g. Internet access Unsatisfactory	g. Internet access Very Unsatisfactory	g. Internet access Don’t Use/Know
h. Availability of computer software for word processing, etc.	h. Availability of computer software for word processing, etc. Very Satisfactory	h. Availability of computer software for word processing, etc. Satisfactory	h. Availability of computer software for word processing, etc. Unsatisfactory	h. Availability of computer software for word processing, etc. Very Unsatisfactory	h. Availability of computer software for word processing, etc. Don’t Use/Know
i. Community information items, tax forms, etc.	i. Community information items, tax forms, etc. Very Satisfactory	i. Community information items, tax forms, etc. Satisfactory	i. Community information items, tax forms, etc. Unsatisfactory	i. Community information items, tax forms, etc. Very Unsatisfactory	i. Community information items, tax forms, etc. Don’t Use/Know
j. Adult programs	j. Adult programs Very Satisfactory	j. Adult programs Satisfactory	j. Adult programs Unsatisfactory	j. Adult programs Very Unsatisfactory	j. Adult programs Don’t Use/Know
k. Children’s programs	k. Children’s programs Very Satisfactory	k. Children’s programs Satisfactory	k. Children’s programs Unsatisfactory	k. Children’s programs Very Unsatisfactory	k. Children’s programs Don’t Use/Know
l. Summer reading program	l. Summer reading program Very Satisfactory	l. Summer reading program Satisfactory	l. Summer reading program Unsatisfactory	l. Summer reading program Very Unsatisfactory	l. Summer reading program Don’t Use/Know

m. Other, please specify:

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* 5. Have you ever used the library’s website: www.oakfieldlibrary.org?

Yes

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* 6. Have you or anyone in your household attended a program at the Oakfield Library?

Yes

Please list topics for programs you might attend:

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* 7. How do you prefer to get news about library events or services?

Get news by email

Pick up fliers when I’m at the library

Mail the library news to my house

See it on the library website

Read about library news in the newspaper

Other, please specify:

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* 8. Over the next 3 years, do you think the library should provide more of any of the items listed here? Check any you think we should increase.

Be open more hours

Events or programs for adults

Story times for children

Classes on computers and technology

Events for teens

Semi-private reading areas

Other, please specify:

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* 9. If you checked any of the items in the previous question, what do think the library should cut back on in order to pay for new additions?

Books for adults

Books for children

Children’s programs and story times

Adult and teen programs

DVDs

Other, please specify:

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* 10. Are there children under the age of 12 living in your household?

Yes

Please help us analyze your responses by supplying the following:

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* 11. Gender:

Female

Male

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* 12. Please list your age range:

Under 18 years old

18-28 years

29-39 years

40-60 years

61+ years

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* 13. Where do you live?

Village of Oakfield

Town of Oakfield

Town of Byron

Town of Lamartine

Town of Fond du Lac

Not sure

Other, please specify:

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* 14. Thank you for taking this survey about library usage. Your opinions are very valuable to us. Feel free to tell us anything you’d like us to know about your impressions and experiences at the Oakfield Public Library.

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* 15. Enter your phone number or email address below and you will be entered into a drawing for a $50 Amazon gift card as our thanks for your time. Your email address will not be shared with anyone or used for any other purpose.

Email Address:

Phone Number:

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* 1. How often do you come to the Oakfield Public Library?

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* 2. If you have not visited the library in the last year, why not? Check all that apply.

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* 3. If you have visited the library in the last year, which service do you use the most? Check all that apply.

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* 4. Please rate your overall satisfaction with the Oakfield Public Library regarding the following: Please check your choice in each category.

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* 5. Have you ever used the library’s website: www.oakfieldlibrary.org?

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* 6. Have you or anyone in your household attended a program at the Oakfield Library?

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* 7. How do you prefer to get news about library events or services?

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* 8. Over the next 3 years, do you think the library should provide more of any of the items listed here? Check any you think we should increase.

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* 9. If you checked any of the items in the previous question, what do think the library should cut back on in order to pay for new additions?

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* 10. Are there children under the age of 12 living in your household?

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* 11. Gender:

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* 12. Please list your age range:

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* 13. Where do you live?

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* 14. Thank you for taking this survey about library usage. Your opinions are very valuable to us. Feel free to tell us anything you’d like us to know about your impressions and experiences at the Oakfield Public Library.

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* 15. Enter your phone number or email address below and you will be entered into a drawing for a $50 Amazon gift card as our thanks for your time. Your email address will not be shared with anyone or used for any other purpose.

* 4. Please rate your overall satisfaction with the Oakfield Public Library regarding the following:
Please check your choice in each category.