Office of Recovery Services 2025 Community Feedback Survey

The Office of Recovery Services (ORS) was established to amplify the voices of individuals with behavioral health conditions and their loved ones within the Iowa State Government. Its purpose is to ensure their interests are represented and their perspectives are considered in shaping Iowa's Behavioral Health Service System (formerly MHDS regions).

The information gathered by this survey is anonymous.
1.In which role(s) are you filling out this survey?
Select all that apply.(Required.)
2.What county do you live in?(Required.)
3.What county(ies) do you, your family member, or loved one access services in?(Required.)
4.What type of insurance coverage did you, your family member(s), or loved one(s) have in the past year?
Select all that apply. Please use "other" to give any additional information you would like.(Required.)
5.What community-based services have you, your family member(s), or loved one(s) accessed in the past year?
Select all that apply. Please use "other" to give any additional information you would like.(Required.)
6.For any of the services that you, family member(s) or loved one(s) accessed in the past year, please provide a written account of any notable experiences, positive and/or negative.
7.What services have you, your family member(s), loved one(s) needed that you did not receive in the past year?
Select all that apply. Please use "other" to give any additional information you would like.
8.What barriers did you, your family member(s), or loved one(s) experience in trying to access services in the past year?
Select all that apply. Please use "other" to give any additional information you would like.(Required.)
9.Please provide a written account of the barriers you, your family or loved ones have experienced. Please feel free to also share any positive/negative experiences with providers in as much detail as you feel comfortable sharing.
10.How familiar are you with the term "recovery" and its meaning in the context of mental health and addictive disorders?(Required.)
11.Is there anything else you’d like to share?
Current Progress,
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