Customer Satisfaction Survey Question Title * 1. Please rate your interaction with Maricopa County Office of Procurement Services Staff based upon the following: Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A Timeliness of Service Timeliness of Service Very Satisfied Timeliness of Service Satisfied Timeliness of Service Neutral Timeliness of Service Dissatisfied Timeliness of Service Very Dissatisfied Timeliness of Service N/A Professionalism Professionalism Very Satisfied Professionalism Satisfied Professionalism Neutral Professionalism Dissatisfied Professionalism Very Dissatisfied Professionalism N/A Competence Competence Very Satisfied Competence Satisfied Competence Neutral Competence Dissatisfied Competence Very Dissatisfied Competence N/A Responsiveness Responsiveness Very Satisfied Responsiveness Satisfied Responsiveness Neutral Responsiveness Dissatisfied Responsiveness Very Dissatisfied Responsiveness N/A Understood My Needs Understood My Needs Very Satisfied Understood My Needs Satisfied Understood My Needs Neutral Understood My Needs Dissatisfied Understood My Needs Very Dissatisfied Understood My Needs N/A Overall Experience Overall Experience Very Satisfied Overall Experience Satisfied Overall Experience Neutral Overall Experience Dissatisfied Overall Experience Very Dissatisfied Overall Experience N/A Question Title * 2. What changes would most improve our customer service? Question Title * 3. What are we doing well? Question Title * 4. Would you like us to contact you regarding a specific issue? Yes No Next
