Website Behavioral Health Survey 2018

* 1. Ease of Getting Care

  N/A Never Some Times Usually Always
Easy to get an initial appointment
Easy to get a follow-up appointment
Hours of operation are convenient
Clinic locations are easy to get to
You can choose the provider you see

* 2. If English is not your first language, are you aware that ONE Health Ohio offers language translation services?

* 3. You are aware that you can reach the office after hours through our after hours answering service

* 4. Waiting times

  N/A Never Sometimes Usually Always
Average time on hold is less than 15 minutes (phone)
Appointments start on time

* 5. Phone calls

  N/A Never Sometimes Usually Always
Your phone calls get through easily
Your calls are returned quickly

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