20% of survey complete.
Norfolk and Suffolk NHS Foundation Trust aims to provide a high level of service in dealing with people’s complaints.

Please give feedback about your experiences of the complaints process via this short questionnaire.

This will help us monitor and, where possible, identify ways that the process can be improved.

Your response will be treated anonymously.

There are just eight possible questions in total. Please click 'next' when you have completed the answers on each page.

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* Did you have difficulty in finding out how to complain?

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* Where did you get your information about how to make a complaint?

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* Was it clear how your complaint was going to be managed?